Compatability

[Judypr]

Is charge HR compatible with new Samsung Galaxy 7?

[SunsetRunner · Accepted solution]

It is not yet in the list of compatible devices.

[AlvaroFitbit]

@Judypr Welcome to our Community! While not on the list I have noticed that Samsung devices are really friendly with the Fitbit app. I suggest you try restarting your phone and then restart your tracker by doing the following:

1.- Plug your charging cable into the USB port and insert the other end into the port on the back of your 2.- Fitbit Charge HR. Your Charge HR will begin charging.
3.- Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number (e.g. "V30").
4.- Let go of the button.
5.- Unplug your tracker from the charging cable.

Still if this doesn't work then please keep an eye on the list @SunsetRunner kindly shared to see when/if your device gets added.

Let me know how it goes!

[saundersokj]

That list is outdated. Check https://www.fitbit.com/devices , this will show whether your device is compatiable and what is compatiable with.