help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Distance not showing completed daily goals

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-30-2020 14:41

‎04-30-2020 14:41

On the app when you complete your daily goal it doesn't show on app as completed. I.e. 2 Miles are completed the circle for distance doesn't show as done. It appears as it would be for 3 miles. As well if you complete all your daily goal's it doesn't give you the full Monte of celebration either.  You need to do 3 miles and have the full circle for it do the full Monte celebration. 

Best Answer
43 REPLIES 43

‎10-27-2021 09:17

In response to Clark2

‎10-27-2021 09:17

Yup, Clark2, first post in this thread on 4-30-2020 as far as I can tell, no fix yet. Come on Fitbit!!

 

I agree, I use Fitbit all the time, very frustrating. You change the units/distance on the webpage portal, and you think you've fixed it, but then your device (I'm still a Charge 3) is wrong the other way.

Best Answer
0 Votes

‎10-27-2021 09:22

In response to RicardoFitbit

‎10-27-2021 09:22

HEY, RicardoFitbit, any chance they'll fix this issue? Nothing?

Best Answer
0 Votes

‎09-14-2022 19:29

In response to WilJ

‎09-14-2022 19:29

It's been 2 years, almost 3. Still I have this issue.

Best Answer
0 Votes

‎02-20-2023 18:39 - last edited on ‎04-03-2024 08:03 by Fitbit Moderator

In response to CrazyMildred

‎02-20-2023 18:39 - last edited on ‎04-03-2024 08:03 by Fitbit Moderator

Hi everyone, and welcome to our new members.

Thanks for the details and screenshots provided, as well as the steps tried prior to posting. If you continue having issues with the total distance not updating, please make sure your Fitbit device is syncing with the Fitbit app. To troubleshoot syncing issues, see this help article.

I'm going to close this thread to prevent any confusion. If you have another question, I'd encourage you to visit our Help Site or start a new thread in the Help Forums to receive help from the Community.

Best Answer
0 Votes