07-21-2022
10:45
- last edited on
07-22-2022
15:00
by
LizzyFitbit
07-21-2022
10:45
- last edited on
07-22-2022
15:00
by
LizzyFitbit
Hi, I just noticed that the green and yellow lines have changed and now are all over the place on the graph. All graphs for different days start with a 0:00 hrs. The fluctuations are not at all in line with what I was reading up until today. Anyone experienced this issue?? Thanks
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
This is where most of the discussion is happening:
https://community.fitbit.com/t5/Android-App/Estimated-Oxygen-Variation-graph-is-broken/td-p/5192757
Best Answer
Best AnswerYes! Was very concerned with my recent sleep oxygen variations with this new format. Checked my past scores; what I saw then were normal and now show high ranges and are all over the place. Relieved others are having this issue. I won't concern myself with mine and hope this is resolved or we get an answer/fix. I dont like it. If this was due to an update, it must have a bug.
Best AnswerI also had a Versa lite and bought a Versa 2 because I am having the same problem. I thought something was wrong with my Versa lite. But in addition to the new oxygen variation chart, I am not getting a sleep score anymore either. I have tried all the suggestions to fix it and nothing works!
Best AnswerThis is obviously an issue with the app after the recent update. Look at all the responses saying the same thing. How is it that Fitbit doesn't address the actual issue when it becomes known and instead acts like it's a user problem?
Best AnswerSame here! Now all my historical oxygen levels are off the charts! Rarely would I get a spike in variation. Does the app auto update?
Best AnswerBecause that would require taking responsibility and ownership ... instead they blame user error and then outright lie by changing the thread to 'answered and solved' so that the 'affects me too' tally can't increase any more!
Has the estimated oxygen variation estimation method during sleep changed after the update? My previously low values on the chart now appear high. Which one is correct?
Is there anyone who has experienced the same problem?
Best AnswerDoes your wife use an iPhone or iPad?
The problem seems to be restricted to Android devices.
Best Answer@Aerynrox @Gamblesd @ARV97 that is happening to a lot of us right now. There's a discussion about it here and you may want to watch that thread for updates.
@Umagooma in the Play Store, you can turn automatic updates on or off. It's up to you what you want to do there.
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
"Affects me too" tally still working, I just added 1 to it. "Answered" is not the same as "Solved". We have an answer: "there's a problem and we're working on it." We don't have a solution... yet.