07-21-2022
10:45
- last edited on
07-22-2022
15:00
by
LizzyFitbit
07-21-2022
10:45
- last edited on
07-22-2022
15:00
by
LizzyFitbit
Hi, I just noticed that the green and yellow lines have changed and now are all over the place on the graph. All graphs for different days start with a 0:00 hrs. The fluctuations are not at all in line with what I was reading up until today. Anyone experienced this issue?? Thanks
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
07-29-2022 05:53
07-29-2022 05:53
This is where most of the discussion is happening:
https://community.fitbit.com/t5/Android-App/Estimated-Oxygen-Variation-graph-is-broken/td-p/5192757
07-29-2022 06:06
07-29-2022 06:06
07-29-2022 06:17
07-29-2022 06:17
so glad to see others asking the same question, I have a FItbit Luxe and it did the same thing and had me really concerned.
07-29-2022 06:23
07-29-2022 06:23
Today's update did not fix the issue. Unless I need to restart my device or phone.
07-29-2022 06:33
07-29-2022 06:33
First i saw the new graph couple of days ago on Facebook in a post, but it only appared on mine today after the latest update. Hope they will solve it soon.
07-29-2022 06:44
07-29-2022 06:44
Yes! Was very concerned with my recent sleep oxygen variations with this new format. Checked my past scores; what I saw then were normal and now show high ranges and are all over the place. Relieved others are having this issue. I won't concern myself with mine and hope this is resolved or we get an answer/fix. I dont like it. If this was due to an update, it must have a bug.
07-29-2022 06:59
07-29-2022 06:59
I also had a Versa lite and bought a Versa 2 because I am having the same problem. I thought something was wrong with my Versa lite. But in addition to the new oxygen variation chart, I am not getting a sleep score anymore either. I have tried all the suggestions to fix it and nothing works!
07-29-2022 07:07
07-29-2022 07:07
This is obviously an issue with the app after the recent update. Look at all the responses saying the same thing. How is it that Fitbit doesn't address the actual issue when it becomes known and instead acts like it's a user problem?
07-29-2022 07:08
07-29-2022 07:08
Same. I'd like to go back to not having severe sleep apnea please.
07-29-2022 07:08
07-29-2022 07:08
07-29-2022 07:22
07-29-2022 07:22
07-29-2022 07:24
07-29-2022 07:24
Same here! Now all my historical oxygen levels are off the charts! Rarely would I get a spike in variation. Does the app auto update?
07-29-2022 07:25
07-29-2022 07:25
Because that would require taking responsibility and ownership ... instead they blame user error and then outright lie by changing the thread to 'answered and solved' so that the 'affects me too' tally can't increase any more!
07-29-2022 07:38 - edited 07-29-2022 08:08
07-29-2022 07:38 - edited 07-29-2022 08:08
Has the estimated oxygen variation estimation method during sleep changed after the update? My previously low values on the chart now appear high. Which one is correct?
Is there anyone who has experienced the same problem?
07-29-2022 07:44
07-29-2022 07:44
07-29-2022 07:51
07-29-2022 07:51
Does your wife use an iPhone or iPad?
The problem seems to be restricted to Android devices.
07-29-2022 07:52
07-29-2022 07:52
07-29-2022 07:52
07-29-2022 07:52
07-29-2022 07:52
07-29-2022 07:52
07-29-2022 07:55
07-29-2022 07:55
"Affects me too" tally still working, I just added 1 to it. "Answered" is not the same as "Solved". We have an answer: "there's a problem and we're working on it." We don't have a solution... yet.