07-21-2022
10:45
- last edited on
07-22-2022
15:00
by
LizzyFitbit
07-21-2022
10:45
- last edited on
07-22-2022
15:00
by
LizzyFitbit
Hi, I just noticed that the green and yellow lines have changed and now are all over the place on the graph. All graphs for different days start with a 0:00 hrs. The fluctuations are not at all in line with what I was reading up until today. Anyone experienced this issue?? Thanks
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
07-24-2022 05:14
07-24-2022 05:14
I am seeing the same, and I'm relieved that someone else has this problem too. Being hyper-aware of O2 levels for these past three covid years doesn't help. I imagine this scalar problem may work itself out after a couple more days, or the programmer that futzed it up will be notified of their mistake.
07-24-2022 07:30
07-24-2022 07:30
It looks to be showing too much granularity and the scale has changed. The unmarked axes have always been a problem.
07-24-2022 07:50
07-24-2022 07:50
I can't believe they even test the revised app before releasing it. How could they miss such an obvious bug?
07-24-2022
08:04
- last edited on
09-12-2022
18:23
by
DavideFitbit
07-24-2022
08:04
- last edited on
09-12-2022
18:23
by
DavideFitbit
Agree, and I have sleep apnea (well under control with cpap) but am also conscious of O2 variations, especially at night.
.and FB is notorious for not giving enough information to make any useful sense out of some of their metrics.
07-24-2022 08:38
07-24-2022 08:38
Same here. Very important metric. I hope they correct it quickly.
07-24-2022 08:43
07-24-2022 08:43
I was astonished to see the sleep O2 graph after the last upgrade that went from a very occasional low reading to very many with high variation every night, just like SleepHead73's chart. What has happened? Am I suddenly supposed to be concerned? All prior graphs now use the new graph metrics and all my past graphs show major variability. My sensitivity is set to "sensitive", not to "normal". I have never changed it. Apparently you have to have it set to sensitive if you want the rest of the sleep information to be tracked, so that can't be the issue. Please get us a through answer in this community or many of us might think we need to head to the doctor's for sleep apnea after false readings for years!!!! It can't be both ways!
07-24-2022 09:08
07-24-2022 09:42
07-24-2022 09:42
It's happening on the Charge 4 and probably all other FB devices with SP02 sensors as it looks to be a change in the app. I remember reading a notice on my phone (android) when the latest updated came to the FB like two days ago that said "we made some changes to make it easier to read by changing some backgrounds to white (bad choice as it will drain phone batteries faster), but I did not see anything mentioned about "We are also changing the SP02 layout so that you all think you have Sleep Apnea that will bring your stress levels way way up! Good luck you all!" 🙄
07-24-2022 09:52
07-24-2022 09:52
Hi -exactly the same has happened with my Versa 3 . I.e. all past graphs have been changed and totally different and worrying results .Glad to see I ain't alone. Hope Fitbit fix this quickly !
07-24-2022 10:23
07-24-2022 10:23
I agree. This graph has become totally useless! Looks like a child drew it with a crayon! No numerical values, can't tell at what time what happened... This is just one of the graphs they messed up with the latest update, but perhaps the worst of all. Obviously no design review or QA was included in their software development process!
07-24-2022 10:59 - edited 07-24-2022 11:00
07-24-2022 10:59 - edited 07-24-2022 11:00
Removing/uninstalling the SpO2 clock face from the Gallery does NOT turn off / inactivate the EOV (estimated oxygen variation) graph on the sleep page so this fix did NOT work. I guess I'll have to wait until they revamp the EOV graph in a future update. Probably in a couple more years.
07-24-2022 11:57
07-24-2022 11:57
I have the Charge 5 and today my sleep was yellow and green lines across the entire graph. Previous nights changed from all green to yellow/green variations across the entire graph. It had more variations then when I had bad congestion one night and showed a few yellow nudges. This has to be an error with the update because even having more sensitivity would not be able to change previous data.
07-24-2022 12:59
07-24-2022 14:38
07-24-2022 14:38
I had an equally frustrating experience with support. The guy even told me to try a factory reset on my phone! Unbelievable! I told him that is definitely not happening.
07-24-2022 14:46
07-24-2022 14:46
Did I read that correctly, the graph only works with a premium membership?
My graph looks awful! I don't know how to post it.
07-24-2022 16:17
07-24-2022 16:17
I was just getting ready to send a "freak out" message to my doctor. I am glad I looked here, first. It doesn't make sense that the previous data - going back months - has changed. I watch my levels like a hawk.
07-24-2022 17:18
07-24-2022 17:18
Someone else posted theirs, it appears that they have greatly increased the granularity of the data. Which makes no sense, the FB is not an FDA approved medical device and these data are to be taken with a grain of salt always.
07-24-2022 17:27
07-24-2022 17:27
Thank you! I thought something had changed!! Mine has a lot in the yellow! I tried to match my heart rate to the day. And it's fine. I'm wondering if it's where my arm is when I sleep. Like under my pillow. Hmm
07-24-2022 17:45
07-24-2022 17:45
I would hold off contacting your Dr. until this is resolved, there is no way so many of us suddenly have a problem. Most certainly it shouldn't have changed our previous data.
07-24-2022
18:18
- last edited on
05-08-2024
17:07
by
MarreFitbit
07-24-2022
18:18
- last edited on
05-08-2024
17:07
by
MarreFitbit
Hi everyone, and welcome to the new members.
Thanks for keeping me posted, and for every step tried on your own. I understand where you're coming from and let me share this has been escalated to our team so they can work on it. I apologize for this inconvenience and appreciate your feedback. Please know I'll update this thread as soon as I receive more information from our team.
In the meantime, please keep syncing with the Fitbit app to make sure the rest of your details are updating correctly.