Failing to sync after Android 13 update Samsung Flip/Fold

[StrikerJaken]

I updated to Android 13 today.
From then on, no sync possible anymore.
I already:

• Restarted my phone
• Shut down the phone completly
• Force quit Fitbit
• Deleted and reinstalled Fitbit (should be the newest version)
• Reset the Charge 5
• Shut down Google Assistant (apparently that's a problem with the Sense and Android 13)
• Restarted Bluetooth several times
• Hard Reset the Charge 5

Now I'm stuck with a watch that can't be connected anymore and is stuck in install mode.

Edit: To clarify. The Charge 5 is being seen via bluetooth, i get's found by the app, but it doesn't complete the connection.

[SunsetRunner]

Urg! I'm sorry to hear that! Hopefully soon!

[TinaC.]

Same here. T-Mobile, Z Flip3 5g, Charge 5, Charge 4, Versa 2, and a Flex. Live in Texas. Had a Samsung update yesterday, which did nothing to solve problem. No Fitbit update yet. I have uninstalled, reset, etc, many times.

[SunsetRunner]

What's the last 4 of your update?

[TinaC.]

Didn't work 😪 

[SunsetRunner]

Right! I think the customers have helped more of their commenters than they
have!! It's tacky.

[Ju_R]

I have had the charge 5, Inspire 3 and now the Luxe...all the same issue with NOT syncing with my Flip 5G, and no updates insight....

[SteveB-UK]

I've had the Android update since mid-December and haven't had any further problems. I'm just hoping that the app update doesn't make it worse again!

[MudGoblin]

Waiting patiently for either the BVL9 or the Fitbit 3.73 updates...I just updated my fold 4 today and its BVL7! How are you all getting 9? 😭

My luxe magically started connecting today(after not connecting since mix december) just in time for me to win a Versa 4 from a work event and now the Luxe syncs but the Versa 4 wont connect!  

[SunsetRunner]

Unfortunately, I got 7 12/23/2022 ... And 9 1/9/2023... So maybe a little longer yet on your device 😬

[Yazzyyaz]

I'm assuming that the 9 will be the next update. I git the same as you. I'm on the Tmobile network. Still waiting. I chatted with someone from fitbit online today and he said that the fitbit app update should be completely rolled out by 01/17. Not sure of ue was telling the truth

[MzG99]

I'm on TMobile. Got it today

[Anjo99]

Playstore does not have new update. Samsung said there isn't an update coming soon. Please advise when is fitbit going to fix this

[Grr8jon]

Galaxy fold 4 update is out for tmobile costumers. Go to settings, software update 

Finally fixes issues. More than two months later. 

[Hp513]

It's not available for me either. I have At&T. 

[Samsung_sync]

As of 1/10/23 software update for galaxy z fold has fixed the issue on my phone of not being able to sync to charge 5.  It now connects and is working fine .  Had to do firmware update on charge 5 also. 

[Aaaaaaaaaa99]

I haven't been able to sync my Luxe with my Samsung flip 4 since December 28, 2022, and now it has the wrong time on it (4 hours difference), so I can't even use it as a watch. I am very frustrated!!!!

[jamesgerboc]

So where did you get the direction and resources to do that? Samsung today won't admit there's even a problem. Fitbit says a fix is early 2023. And you have a fix that involves both of them? I call BS. 

[Ninisandman]

I updated my phone with the latest, 18 and I am up and working.

[MonJeeJee]

Has anyone seen this supposed updated version yet? I still have yet to find the updated version of the app.

[sutty61]

No not yet, mine worked OK after samsung update F721BXXU1BVL9 but need to
remove your app and then download it again