Fitbit Alta HR not syncing - Fitbit Community

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Fitbit Alta HR not syncing

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Ginger10

6 0 0

Not been able to sync my watch with phone since April 31.keep getting device not found. Any clues? Thank you.

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3 REPLIES 3

Ginger10

6 0 0

Not been able to get my watch to sync with my phone since April 31st.keep getting message device not found. Help please. Thank you.

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Odyssey13

Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

40958 3891 22998

Which phone do you have and is it on the list of compatible devices? click to see

You try anything here on the article for trouble syncing? see if any of this helps - click to read

Stepping in the U.S.A. since September 2013. Android 14

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Ginger10

6 0 0

Hi. I have a Huawei Pro 19.was syncing fine till 3st April. I have tried resetting the watch but still no device found.

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