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Fitbit Alta HR not syncing

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‎05-03-2020 05:11

‎05-03-2020 05:11

Not been able to sync my watch with phone since April 31.keep getting device not found. Any clues? Thank you. 

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3 REPLIES 3

‎05-03-2020 10:53

‎05-03-2020 10:53

Not been able to get my watch to sync with my phone since April 31st.keep getting message device not found. Help please. Thank you. 

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‎05-03-2020 11:00

‎05-03-2020 11:00

Hi @Ginger10   

Which phone do you have and is it on the list of compatible devices? click to see

 

You try anything here on the article for trouble syncing? see if any of this helps - click to read

Stepping in the U.S.A. since September 2013. Android 14

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‎05-03-2020 11:56

In response to Odyssey13

‎05-03-2020 11:56

Hi. I have a Huawei Pro 19.was syncing fine till 3st April. I have tried resetting the watch but still no device found. 

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