help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit App keeps crashing when Google Map Navigation in use

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-27-2019 04:17

‎11-27-2019 04:17

I had to uninstall my Fitbit App so that I could use Google Map Navigation while driving. I have a Moto G5 running Android v8.1.0. The app itself doesn't have issue with syncing with my Charge 3 but having the Dialog with "Fitbit has stopped working" on the screen while driving has been an annoyance for the past few weeks. I tried reinstalling both Apps but no luck.

Anybody else share the same experience? 

Best Answer
1 REPLY 1

‎11-28-2019 05:07

‎11-28-2019 05:07

I just posted this in another thread yesterday:

 

FYI this has recently started happening to me in a Motorola Moto G5s Plus. Fitbit version is 3.1.1 and Google Maps is 10.30.2. Phone is running Android 8.1.0 with August security patches. Fitbit will crash over and over whenever I'm using maps. I've tried completely uninstalling and reinstalling Fitbit but that doesn't help.

Best Answer
0 Votes