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Fitbit app crashed today with new update

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This morning when I clicked on the fitbit app on my phone all I got was a black page. Had to restart the phone to get it to come up. Didn't try Uninstaller and then reinstalling but it worked when I restarted the phone. Don't like this update

Moderator edit: Subject for clarity.

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@MarionJean Thanks for your post and feedback about the new Fitbit app. I am glad to read that after the reinstallation it was working fine. Appreciate your initiative to solve it on your own. Has it crashed again since then? Thanks in advance. 

RodrigoM | Community Moderator, Fitbit

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It hasn't crashed again and since then it seems to be draining the battery of the cell phone les.
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The customer did not reinstall, just restarted her phone.  Accuracy matters.

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  • I would have held my finger on the Fitbit Icon
  • Tap the I for info
  • Then stop the app. 
  • The app should then restart fine 
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Hasn't crashed since and doesn't seem to drain the battery as fast.

 

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