10-05-2023
10:43
- last edited on
10-07-2023
19:44
by
RodrigoMFitbit
10-05-2023
10:43
- last edited on
10-07-2023
19:44
by
RodrigoMFitbit
This morning when I clicked on the fitbit app on my phone all I got was a black page. Had to restart the phone to get it to come up. Didn't try Uninstaller and then reinstalling but it worked when I restarted the phone. Don't like this update
Moderator edit: Subject for clarity.
10-07-2023 19:47
10-07-2023 19:47
@MarionJean Thanks for your post and feedback about the new Fitbit app. I am glad to read that after the reinstallation it was working fine. Appreciate your initiative to solve it on your own. Has it crashed again since then? Thanks in advance.
10-08-2023 03:39
10-08-2023 03:39
10-08-2023 11:16
10-08-2023 11:16
The customer did not reinstall, just restarted her phone. Accuracy matters.
10-08-2023 20:27
10-08-2023 20:27
10-09-2023 10:11
10-09-2023 10:11
Hasn't crashed since and doesn't seem to drain the battery as fast.