Fitbit app new Dashboard - Android

[AlessFitbit]

Fitbit Update: 8/15

Hey all!

This week we released the option to opt-in to use the new dashboard to everyone. At this time, everyone should have received the option to opt-in already. If you didn't opt-in, we will transition everyone into the new dashboard in the coming weeks. 

A reminder, after you've opted into the new design you cannot revert and go back to the old one. Read more about the new interface we've designed here: What’s the new Fitbit app experience?

Make sure you're also on the latest version of the Fitbit app.

Thanks for your patience while we completely released the new interface to everyone. We hope you're enjoying the improvements that have been made and appreciate all the feedback. 

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Fitbit Update: 8/6

Hey everyone! 

Thanks for all your feedback on the new dashboard design. We're still in the process of releasing it to all of our users. If you don't see it yet, you will have it pushed to you in the coming weeks! This has been a slow process for the past few months to ensure a smooth rollout. 

We're currently on app version 3.3, so please make sure as always that you have the latest version of the Fitbit app. 

Once we've released this new dashboard to everyone, we will announce it in this thread. 

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Fitbit Update: 6/17

Hi Fitbit Family,

We are still rolling out our updated Fitbit app design to more users currently with v.2.95. Please make sure to update the Fitbit app by visiting the Google App play store if you haven't already. If you don't see the new dashboard just yet, you will be receiving it at some point in the coming weeks. 

Thanks so much for your patience throughout this rollout. To read more about this new dashboard experience, please check this article out: What’s the new Fitbit app experience?

Once this rollout is complete, we will let you all know in this thread. 

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Fitbit Update: 5/23

Hi everyone!

We’ve rolled out another phase of testing for the new app dashboard experience. If you’re one of the lucky people to see it before the full release, you can read more about it here: What’s the new Fitbit app experience?

We’ll continue to slowly release this to all Fitbit customers on iOS and Android. Once we receive more information on this, we’ll let you know.

Hope you’re all enjoying this new layout!

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Fitbit Update: 4/24

Hi everyone!

Beginning today with app v2.92, we're excited to announce a new dashboard experience for the Fitbit app, currently by invitation only. If you are invited to opt-in, you can see the new design and try our new app experience to access all your stats and information in a way that’s more dynamic, integrated, and highly personalized. 

You can read more about it in this help article: What's the new Fitbit app experience? 

As with all our new dashboard updates, this is a progressive rollout. If you don't have an invitation or see the dashboard immediately, you will receive it later on. 

We will update this thread with more information later, so stay tuned! 

[EdsonFitbit]

Hello everybody. Welcome and thank you for visiting the Fitbit Community. Sorry for the delayed response.

Thank you for the feedback about the new Fitbit app interface. Our team is constantly working to improve Fitbit products and services and appreciate all your comments.

If you are having syncing issues and still haven't followed our troubleshooting steps, please visit this article. In addition, you can set up your Fitbit device as a replacement by doing the following:

1. Tap the Today tab , and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

@MarkMM @DesDe like @JAbeyta mentioned, in order to organize or move items on the new Fitbit app, you can tap Edit on the top right, below the notifications button. It will open "Edit Today". You can tap and hold the two horizontal lines next to an icon and drag it up or down.

@Lori68 Your suggestion is highly appreciated. Like @pjfarr mentioned you can create meals by following these steps.

@Flexbands as mentioned by @DesDe, to manually add an activity you can follow these instructions.

If you have any question, please don't hesitate to contact us back at any time.

[Julieade]

I got the new dashboard 2 days ago, had no choice about installing, since then my versa wont sync or connect for exercise features  help!

[Markirs]

I have.

I’m sure that will help some people.

As for me, the tile size was too limiting for the layout that I wanted.

Has anyone found out what the large rectangular tile on the left is / does?
The spinning circle is really starting to get on my nerves. I want it to do
something useful or periodicity morph into something.
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[ravendragonwing]

I hate this new app. How do you get your steps to be on top?!?!?! 

[toddsdonald]

The new dashboard is stupid. How do I get the old one back? For fitbit actually pay somebody to make something so dumb? This app is supposed to be for a smart phone screen, yet the layout is designed vertically, as If its for a full length mirror on the back of a door. Vertical scrolling dashboard? Sort of defeats the purpose of a dashboard in my opinion lol. I'm glad fitbit isn't designing dashboards for cars, or I'd need to bend down and look by the gas pedal for my fuel level. If I'm stuck with the new dashboard, is there s way for users to edit it to show the info they care about, like the old one? For example my dashboard shows steps prominently on the top, despite my primary goal being calories and I couldn't care less about steps.

[Decoherence]

There is no way of rolling back to the old dashboard. The app (obviously) supports both, but Fitbit control which one it displays.

Now the first mention of the new dashboard (as an option) came in this post, and refers to app version 2.92 (a mid April version). So whether installing an older version of the app than that would give you the old dashboard back I don't know - I've not done the experiment myself, so don't know what going back to a really old version would do now that Fitbit think you have switched to the new one. One person in this thread reports no success from installing an older version (i.e. they still had the new dashboard), but they don't say which older version it was they tried.

Fortunately for me the current app is working fine, apart from the new dashboard wasting more space and giving less information on the page. If I were one of those for whom the new app broke something I'd have done the experiment by now.

[GSaldiveri]

I reinstalled Version 2.91, back to the old dashboard. I'll keep that version, it seems to work just fine, no issues with syncing and I have the old layout back.

[MikeS1971]

For this asking of you can go back to an older version, you most definitely can. 

There are plenty of websites that host older versions of apps. Just Google what your looking for. You will be able to download it for free. If you finds a website charging for downloads, look for a different site. 

Once you download the version you'd like, unstall the current version of the app. After it's uninstalled, install the downloaded version. Once installed, goto the Google Playstore and turn off auto updates for the FitBit app. 

Funny thing is, this is a community forum where we're supposed to help one another. But when we do by posting links or instructions on how to make our FitBit experience better, the posts get edited or deleted. 

[AEMatt]

Not a fan of this update at all... I LOVED the old dashboard, quick reads but now it isn't, SO sad. Change is hard but not a fan of the new look.

[angelherb]

I REALLY DETEST the new app program. Looking for a new device.

[SalesforceGuy]

Excellent - thank you! You nailed it! It took me 5 mins to do it. Uninstalled the new version, searched, found, downloaded and installed the Fitbit 2.87 version. Now I have the old version installed (I'll post this on a few of the replied - sorry for duplication).

[vwxyz]

The new list UI is terrible. DO NOT do it. Read the forums and complaints first! If you accidentally click to change (it happened to me) you can never get the good UI back again.  very sad 😞 

[Wordjoy]

I have been using the new version for a few days now.


1. I see no difference in function below the arrangement of the main screen. So if you are having connection issues etc its probably not the app version etc. Also if you are missing info etc. Again probably not the APP
2. HOWEVER, it might be that the update over your existing data stored on the phone has caused problems so before throw up your hands and start in stalling a version that they don’t support from a location you don’t know. (HOW MALWARE GETS ON PHONES) Try uninstalling the Fitbit app then reinstalling it. So the local data is cleaned out. If you are more technical you can go into settings on the phone find the app and clear the local cache and data.

Its just visual change in how the front data is arranged. Everything else I use seems to be the same under the dashboard. Odds are other problems are coincidental.

[SalesforceGuy]

I got the old one back - thanks forum members! It took me 5 mins to do it. Uninstalled the new version, searched, found, downloaded and installed the Fitbit 2.87 version. Now I have the old version installed (I'll post this on a few of the replied - sorry for duplication).

[SalesforceGuy]

I got the old one back - thanks forum members! It took me 5 mins to do it. Uninstalled the new version, searched, found, downloaded and installed the Fitbit 2.87 version. Now I have the old version installed (I'll post this on a few of the replies - sorry for duplication).

[SalesforceGuy]

Thankfully you can.... I got the old one back - thanks forum members! It took me 5 mins to do it. Uninstalled the new version, searched, found, downloaded and installed the Fitbit 2.87 version. Now I have the old version installed (I'll post this on a few of the replies - sorry for duplication).

[MarkMM]

Thanks @EdsonFitbit and @JAbeyta. I turned off notifications on this thread due to all the complaining and never saw @JAbeyta reply. Your mention @EdsonFitbit made my notifications though. Was this recently added on an update? Thought I tried moving the tiles a couple weeks ago without success. Anyhow, thanks again. 

[AndrewShaw]

Will you for the love of God *please* stop making mandatory changes with no option to retain things the perfectly good way they were before!  Why on earth do you think that compulsory interface changes are not incredibLy stress-inducing to the user. You think we *like* being forced to tolerate external decisions about our behavior?  Wrong.  We like agency, and therefore choice.

[Dani61596]

Where do you get the old version from? I hate the new version!!!

[Spiyda]

The new look is pathetic,

I'm sure its worse for the visually impaired, is that some kind of discrimination ?

Don't you like visually impaired people ?  

did someone with a white stick stand on your foot ?

at least give us the option to recert to the older version, even with its failings.

The segregation between today items and activity items is just random

I want heartrate to be front and centre with steps not far away but this ridiculous layout won't allow it.