Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I change my step count goal?

The step counts seem to be okay, but it's showing that my step count goal is 0. I can't find anyplace to change to my correct step count goal. Is this due to yesterday's updated app?

 

Moderator Edit: Clarified subject

Jerseystar, walking in NJ with my Inspire 3 clipped in my pocket
Best Answer
10 REPLIES 10

Hi there, @jerseystar.

I'm glad your step count is showing correctly and to change your daily goal, please give a try to the following:

  1. Open the Fitbit app, tap the You tab
  2. Scroll down to Goals and tap See all
  3. Tap the goal you want to edit
  4. Edit the value of the desired goal and tap Set Goal
  5. Go back to the Today tab and pull down on the screen to force a manual sync


By the way, I've moved your post to the Android board. This is because your question relates to a different issue, and this will help us to prevent any confusion for other members.

Best Answer

Thank you for responding. However, I have done exactly what you said and the Goals list does not include number of steps or total distance. All that is listed is Sleep (bedtime, wake time, sleep duration); Activity (exercise days, hourly activity); Health; Weight; Body fat percentage; Mindfulness; Mindful days; Nutrition; Food; Water. When I go to Today, the dot on the circle around the step icon starts to move, as if the goal is 8000 steps (what I had originally set) and then it slides right back to the start because it says my goal is 0 steps. This has only been occurring for the past few days -- I assume since the latest app update.

Jerseystar, walking in NJ with my Inspire 3 clipped in my pocket
Best Answer
0 Votes

Seeing exactly the same no way to edit target step count.

Graphics for Steps, miles and cal all sweep round then go back to zero though actual data still show in numbers.

Android app ver 4.39

Best Answer

Hello @jerseystar 

Which version of the Fitbit app do you have? I'm on version 4.38 and see categories under Activity that you apparently aren't seeing:

  • Exercise days
  • Active Zone Minutes
  • Steps
  • Hourly Activity
  • Distance
  • Energy burned

---

Hello @Antoeknee 

Are you seeing the same list as @jerseystar under Activity when you tap on the You tab and tap on Goals > See all?

Rieko | N California USA MBG PE

Best Answer
0 Votes

As per my post ver 4.39. 

My wife still has 4.38 and sees the same as you. 

Best Answer

Sorry should have said I see the reduced list as @jerseystar

Best Answer

Hello @Antoeknee

Thanks for confirming you've got app version 4.39 & that your wife on app version 4.38 sees the full list of goals.

---

Hi@LizzyFitbit 

I saw another user report the same issue (<-- click link) & asked them which app version they have.

Rieko | N California USA MBG PE

Best Answer
0 Votes

Yes, same thing is happening with me!

Best Answer

Hi @KristenEhren   Fitbit is aware of this bug in the Android version of the app.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

So as I suspected, this does seem to be related to the latest update to 4.39. And someone said below that Fitbit is aware of this. How soon for a fix?

Thanks!

Jerseystar, walking in NJ with my Inspire 3 clipped in my pocket
Best Answer
0 Votes