I cant read my texts on my versa2...

[MarnieHay]

I followed all the instructions for the settings and I still cant read text messages. And a pink box keeps popping up saying I have to restart my phone that the notifications arent working..any suggestions?

[AlvaroFitbit]

@MarnieHay Welcome! It's good that the community is growing! 

Let me help you with your text notifications on your Versa 2. Try clearing the connection between your phone and your Versa 2 by doing the following: 

• Go to your phone's bluetooth settings and remove all devices listed there.
• Restart your phone and restart your device. 
• Check that no battery saving app/feature on your phone is affecting your Fitbit app.
• Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
• You can find additional suggestions here.

Let me know how it goes.

[MarnieHay]

Nothing worked 😞



Me and my friend were comparing the settings and we have everythinf the
same and hers is working and mine is not

[MarnieHay]

It didnt work..and me.and my friend were comparing our settings and hers is the same.as mine and hers is working but not mine..