Manual activities won't log steps, AZM and calories on Android

[PeaceLily]

I've noticed in recent days that the Android app is no longer logging manually entered runs properly.  Manual Log > Activity > Run will log the run in Android app, but it doesn't convert the manually logged run to steps anymore.  Track Live > Start Exercise > Log Previous > Exercise Type = Run doesn't even save the activity in the app at all. I have found that web site still works. If you log it on the website it will convert to steps. I have tried uninstall/reinstall app. I have restarted my phone and also my Fitbit, which is a Charge 5. No of that made any difference. I would like it if the Android app worked for manually logging runs because that is easier to use on my phone than the website. FYI, I manually log treadmill runs and use the Fitbit for walking/running outside. Fitbit doesn't seem to track mileage well on treadmill.

Moderator Edit: Clarified subject

[Uinseann83]

Since the last update I am unable to manually add activities either on the app or on the Web dash. 

This was working fine a few days ago. I use this feature daily and unless it's fixed I will have no option but to move to another smart watch provider. When I manually input activities the steps and calories should be carrying over into my daily total. PLEASE FIX THIS!!!! 

[Uinseann83]

Looks like the issue has been sorted

[PeaceLily]

I just logged a run manually in the Android app this morning and it is working again. Thanks for correcting the issues.

[UnfitBytes777]

Don't know what solved the problems, but now my exercise activity is being logged correctly. Thanks Fitbit.

[Anneraz]

Thanks Fitbit 👏

[JuanFitbit]

Hi everybody! Thank you for your messages and feedback. 

I'm glad to read that it got solved for some of you. 

If there is anyone who is still having this issue, please make sure to have the latest app version installed. 
Should you still encounter any difficulties with this, please let us know here.  

[tummai]

I posted some screenshots, but then read the other replies on this thread. People were reporting it working for them, so I just tried it and it is now working for me too! So I am editing my post and removing the screenshots as it is no longer an issue. Thank you!

[LizzyFitbit]

@tummai It's good to see you around.

You're welcome. Thanks to you for working on this matter and keeping us posted. I'm glad your exercise details are syncing correctly on the Fitbit app, and I hope you can keep reaching many goals. Have a good one!