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Experiencing skin discomfort, irritation, or wrist pain?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-08-2021 14:16 - edited ‎02-08-2021 14:16

‎02-08-2021 14:16 - edited ‎02-08-2021 14:16

Welcome to the Fitbit Community Forums. 

 

If you're experiencing any discomfort while wearing your Fitbit device, it’s very important to review and follow our wear and care tips. Most customers are able to wear their device without discomfort when following the wear and care tips.

 

If you continue to experience discomfort or your device feels hot, contact Customer Support.

Best Answer
43 REPLIES 43

14 hours ago

In response to stex99

14 hours ago

My versa 2 has just melted the charger and charging  port it was so hot im lucky this did not start a fire has anyone else experience this 

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0 Votes

11 hours ago - last edited 11 hours ago

In response to Juliejury

11 hours ago - last edited 11 hours ago

Hi @Juliejury.  Yes, this has been reported with nearly every object with a rechargeable battery.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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0 Votes

6 hours ago

In response to goodlife1971crm

6 hours ago

Hi @goodlife1971crm and welcome to the forums. 

Thank you for bringing this to my attention, and I apologize for the experience you had with your Fitbit. As your safety is our priority, I need additional information from you, which is best shared privately. I have sent you a private message; please check your inbox and reply if you have any further questions.

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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0 Votes

58m ago

In response to LZeeW

58m ago

@LZeeW , Thank you for your help and comment. 

@Juliejury , A warm welcome to the Community! Thank you for your report. 

I've informed Support and they'll continue assisting you via email. Soon you'll receive a message. Keep working with Support to avoid confusion. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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