12-16-2017
11:27
- last edited on
12-18-2017
08:03
by
RobertoME
12-16-2017
11:27
- last edited on
12-18-2017
08:03
by
RobertoME
My Charge 2 WILL show I have a message, but that is it. Just that there IS a message.
Before my phone upgrade the Charge2 showed that I had a message, from who and it also scrolled a snip-it of THAT message.
Also, it used to scroll a notification for both my text messages and my messenger messages.
Now with a recent update I have to choose.. I can only have one or the other as a notification on my Charge2
Any advice. Am I missing something??
Moderator Edit: Updated Subject For Clarity.
12-18-2017 08:01
12-18-2017 08:01
Hello @MaeJae, welcome aboard to the Fitbit Community! In this instance if you are only able to see you have a message but not the content of the message, my recommendation is to re-enable this feature on your Fitbit app:
If is not working, try the workflow suggested in the following post.
Regarding your concern that you are allow to received only messages from one app, this option has not changeg with the latest update. The Fitbit Charge 2 is only capable to received notifications from one application. The Fitbit Blaze or the Fitbit Ionic are the only trackers capable to choose notifications from other apps beside the one you have selected as primary.
See you later and hope this helps to resolved the issue you are experiencing.
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