No Sync Button in App

[lpalmer074]

Sometime in the last hour the "sync" button disappeared from the app. I have restarted my phone, closed out the app, updated the app, and deleted it and reinstalled. Nothing has brought back the "sync" button. Thoughts?

[awashington2]

Me too same thing

[Blorkie]

Same problem !! No force sync or anything...

[Carol77]

I'm having the same problem the sync button is missing and it won't auto sync when I open the ap like it usually does.

[Dogmom17]

Same issue here, the button was there a little over an hour ago, now it's not and there's no background syncing that i can see

[Mamahammer]

Same here. Sometimes in the last hour.

[dawn3465]

Good to know it's not just me. Aggravating.

[WhiteTigerL77]

Same here. Thought my battery had died. I'm glad it's not me. I'm glad it's not you guys either. I guess we all thought it was us

[danabanana]

Well, this is no good, but at least I'm not going crazy. I lost my fitbit in my house and I was going to try to track it down by syncing it... 

[MacGal01]

Myself and a couple of other people using various Android phones are having the same issue.  Has there been any way to get it back yet?

[jennyparsons]

Same on note 3. No option to sync

[Melbel]

Was there an app update today? I'm sure it was a mistake but it's definitely frustrating.

[Heather-]

very frustrating that the sync option is gone with my android Samsung Galaxy S5

[WhiteTigerL77]

Mine hasn't synced for almost an hour now

[lpalmer074]

This problem started for me before I updated the app. Not sure an update is the cause.

[dawn3465]

Has anyone contacted and gotten a reply from FitBit

[Elennare]

I did not update my app today. Which is part of why it's so weird.

[Zinny63]

Ok, so it's not just me. I really wish fitbit would post when they have issues. Seriously thinking of going to a new product. I just want some positive customer service.

[leahmc007]

I've had the same happen on S5. The sync option is gone and cannot sync/update to my phone. I've tried resetting, I've turned phone off/on and I've even reinstalled app. Nothing works. VERY frustrated. This is my second fitbit in one year.

[mef]

I have the same problem.  So happy to see it is a systemwide problem, but now what?  Does anyone monitor these things or should we all contact them?  BTW, it happened around 4pm EST to me as well.

[jsamps]

So weird! I was able to sync two hours ago but now it isnt an option.