Not Showing Sleep Scores in the Fitbit app

[Tillo826]

A few weeks ago a new area in the sleep log had an place for Sleep Scores. I found where to turn on this feature and have turned it on but for two weeks it shows the score category but never actually posts a score. Is there something I need to do for my scores to start posting? 

Moderator edit: Clarified subject

[Jjelmer]

Once I properly positioned watch on my arm no more issues

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[Sakini]

I have the very same problem with my inspire HR.  I can see only "awake" and "restless " no score any more and non of other does cools things I used to have. It is really disappointing. I have reset my Fitbit several times,  uninstall and install the app 2 times but non is helping 😞

[Tonykrohn]

I performed a app update and a logout and a device reset. Nothing works. Fitbit should do better testing before a release. 

[Tonykrohn]

I also had used the Charge 5 for the entire on of August and every day this month and still no sleep profile. THIS DEVICE IS A WATCH AND NOTHING MORE. 

[Jholt7379]

The same thing is now happening to me 
Why??

 

[Jholt7379]

I logged out, and updated the app, and nothing 

Setting - sleep scores?

[Jjelmer]

It hasn’t happened again, only once 


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[Natabars]

Hi! Did you find the way how to fit the issue? I have the same one. Thank you!