09-19-2019
01:03
- last edited on
09-20-2019
13:01
by
RicardoFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-19-2019
01:03
- last edited on
09-20-2019
13:01
by
RicardoFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
My versa all of a sudden quit getting text messages
Moderator edit: Subject for clarity
09-21-2019 06:32
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-21-2019 06:32
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Sent from Yahoo Mail on Android
09-21-2019 07:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-21-2019 07:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I also am not getting text messages. Calander Notifications and phone calls still come through, but not texts. This started a couple days ago.

09-21-2019 08:34
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-21-2019 08:34
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I have the same problem. I have a Samsung S7 and all my notifications stopped on the evening of Sept 18. I have done everything that Support says to do - twice, and still no fix. I have the most updated version of the app as well. Super frustrated. I now have a smart watch that isn't smart. Fix this fast Fitbit!!!!!

09-21-2019 09:02
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-21-2019 09:02
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
So frustrated.
Sent from my Verizon, Samsung Galaxy smartphone

09-21-2019 09:08
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-21-2019 09:08
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from Yahoo Mail on Android

09-21-2019 09:14
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-21-2019 09:14
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from my Verizon, Samsung Galaxy smartphone

09-21-2019 09:18
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-21-2019 09:18
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from Yahoo Mail on Android

09-21-2019 10:06
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-21-2019 10:06
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-21-2019 10:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-21-2019 10:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from Yahoo Mail on Android

09-21-2019 17:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-21-2019 17:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
last step I reinstalled the updated app that was released yesterday. I now
receive text notifications.
- Sync your watch and remove it from your account as well as on the
Bluetooth setting on your phone.
- Factory reset you Versa 2 following these steps:
- Note that you may need to reinstall any app after doing a factory
reset your device and we suggest to sync it first as any data on
it will be
lost.
1. Hold the back button for about eight seconds.
2. When the Fitbit logo disappears:
3. Release the button briefly (for less than two seconds).
4. Hold the button again until they feel a second, longer vibration,
which indicates they initiated the factory reset.
- Restart your phone
- Set up your Versa 2 as new device including the notification settings
as described in How do I get notifications from my phone on my Fitbit
device?
09-22-2019 05:00
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-22-2019 05:00
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
09-22-2019 05:08
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-22-2019 05:08
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from Yahoo Mail on Android

09-22-2019 06:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-22-2019 06:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Lucky you! I am now doing this on daily basis and still getting nowhere. Linking is taking longer than usual (lol) and notification service is not running is all I keep getting. This plus "support" is ridiculous!! Xiaomi Mi 9,we are now on day 6 of NO NOTIFICATIONS.

09-22-2019 06:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-22-2019 06:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Get Outlook for Android

09-22-2019 07:04
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-22-2019 07:04
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-22-2019 07:05
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-22-2019 07:05
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-22-2019 08:49
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-22-2019 08:49
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from my Verizon, Samsung Galaxy smartphone

09-22-2019 09:51
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-22-2019 09:51
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-22-2019 12:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-22-2019 12:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Has there been a resolution to this? I am also having this issue. I am getting every single notification in my phone except text messages. I have tried everything under the help and troubleshooting section.

09-22-2019 13:26
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-22-2019 13:26
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
then a factory reset for my Versa. I then reinstalled the app and then my
Versa.
Good luck!
