Notifications not showing on blaze from galaxy S8/S8+

[Karabear11]

My notifications are not coming through on my blaze. I just upgraded my phone the the s8 active, are the phone and watch not compatable? I have already tried everything to reset it and it is still not working. Thanks

Moderator Edit: Updated Subject For Clarity

[Vancy17]

As of today it was still not working. I had a couple other things I didn't like about the blaze though, so I decided to trade it in for a Ionic. However just set that up and I'm not seeing my notifications on that either. Was hoping that the newer watch would fix the issue. 

[Kalatia]

Yeah, unfortunately I have also updated my app and it still performs the same.

The annoying thing is even when I send test notifications from the app they're also delayed (I also check to make sure it's not syncing as that also delays notifications).

For some reason the Android app just feels less polished and has more bugs than the iPhone app.

[NN74]

The notification issue is not on the Fit bit side, but on Samsung's side. You need an update on your phone to solve the issues you're having if your phone is a S8,S8+, or S8 Active. 

[Kalatia]

Yeah, I currently have the latest software version available from Samsung.

Current version: G950FXXU1AQJ5/G950FTEL1AQJ1/G950FXXU1AQJ5

Notifications are still delayed or not shown until the next manual sync cycle 😞

[Zack3011]

I'm hoping this issue gets fixed soon.   Spent 45 minutes in chat with Fitbit and they said nothing they can do it's a compatibility issue and they are working on it.  

[Chris02M]

at least you receive notifications on your fitbit . ive tried everything , talked to fitbit support, tried  the help support and still no notifications 

[Chris02M]

i was having same problem , i uninstalled the app  on my phone,  then my software on my phone,  and  then re- paired my blaze  with phone now it seems to be working as the test notification actually showed up  on my blaze for 1st time in 3 days

[GollyJeeWizz]

When can we expect "your team" to get with the program and have full support for the S8? The phone has only been out for 8 months and we're only about 5 months away from seeing the S9. Oh, and the Note8 is out now. Is this device broken on those devices too? At this point, I'd be nice to have my $200 back on this paperweight.

Definitely will never give FitBit another dime. 

[marcrboehm]

it doesnt work

[Tiffw81]

Hi I read your post can you walk me through the process please I'm very frustrated with my blaze not receiving my notifications I have an s8+ too

[daisymone]

I've tried everything as well and i have read through the links you have sent and nothing seems to be working. i can get my music controls to connect, and i can get it to sync. but i can't get any notifications. 

[Zack3011]

Well all of a sudden in the last 30 minutes I started getting text and phone call notifications.   Something changed

[Chris02M]

Worked for me fter almost 3 daysofworking on it

[NN74]

My software version is different from yours-G95OUSQU1AQJH. It was updated a week ago and I haven't had any issues since. Hopefully your issues will be resolved soon.

[Runnermomof5]

So what was the trick to get it to work?!

[Chris02M]

Uninstall the app, make sure your  phone software  is up to date.re pair your blaze and phone, turn on notications on fit it app, then restart phone

[Angryblazeowner]

Dealt with the same nonsense with chat support.  Its only the blaze that doesnt work.  

They told me to buy a new phone!

Its not that hard to stop listing it as compatible.   "does it work?" "not yet" <-- only acceptable answer!  Anything else is a lie.  Stop lying to your customers. 

[marcrboehm]

tried this about 80 times in the past couple of weeks. still not working. i have started calling this my $200 fail watch. charge used to last 5 to 6 days, now im down to about a day and a half if im lucky

[pazzo40]

Notifications only works on T-Mobile as they are the only ones who released a update to their phones

[Zack3011]

It worked for 24 hrs then stopped.  not sure what happen