Notifications not working

[SamGP]

I'm not reviving notifications to my ionic. 

I reveive the notification not running message in the app. 

Inahve tried reinstalling and restarting, no luck. 

I use a huawei mate 20 pro on android 9.

[AlvaroFitbit]

@SamGP Welcome! It's nice to have you on board! Sorry for the delay in my reply.

Let me help[ you with your Ionic notifications. You can try the following:

• Go to your phone's bluetooth settings and remove all devices listed there.
• Restart your phone and restart your device. 
• Check that no battery saving app/feature on your phone is affecting your Fitbit app.
• Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
• You can find additional suggestions here.

Let me know how it goes.

[SamGP]

Thanks. I had tried all those steps. No luck sadly.

I did manage to get a notification after clearing the app cache. But it stopped working again almost immediately.

Sam

[SamGP]

The issues have continued. Narrowed down tue temporary solution to deleting all app data.

However, after 4 or 5 hours, notifications stip again.

Does anyone have permanent solution? 

[SamGP]

Can anyone provide a solution for this? Fitbit have stopped reaponding again!