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Oneplus two and oneplus x compatibility

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‎01-24-2016 04:07

‎01-24-2016 04:07

I've just bought a Fitbit surge and I am also in need of a new phone. I don't want to buy a phone that doesnt have the full app compatibility. I can see that the oneplus one has full compatibility, however there is no information on the more recent oneplus models. Can anyone let me know if they are using one of these phones with full compatibility? 

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84 REPLIES 84

‎03-06-2018 15:20

In response to HarrowGandalf

‎03-06-2018 15:20

I was able to sync it perfectly with my old one plus 2  There were hicups in beginning but after multiple tries it works. Also it synced easily with new oneplus 5 without issues. You need restart 4 to 5  times to get it sorted

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0 Votes

‎03-13-2018 13:13

In response to Megan21

‎03-13-2018 13:13

hey, no I didn't actually figure out how to sync it to my phone. I just
gave the fitbit to a cousin of mine :I
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0 Votes

‎03-14-2018 05:44

In response to Shivm

‎03-14-2018 05:44

Hi there everyone! Good to see you in the Community Forums! 🙂

 

Thank you all for taking the time to share your thoughts and for participating on this thread. I've got a general announcement/reminder for you to be aware.

 

When it comes to devices compatibility, keep in mind that the two devices that are for sure not compatible at the moment are the Huawei P9 Lite and the Huawei P8 Lite.

For all other devices, if they're not on the list of compatible devices, you might be able to sync with them but we don't guarantee that the functionality will be optimum as we are still testing on these phone models and due to the large number of Android and Windows devices, our team has not yet tested all of them.

Be sure that your phone meets the following requirements for it to be able to sync:

Platform          Minimum Supported OS
Android           Android 4.4 (KitKat)
iOS                 iOS 10
Windows         Windows 10 - Version 1607

 

Thank you all for your comprehension on this and anything else you may need, I'm here to help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎03-14-2018 05:54

In response to FerdinandFitbit

‎03-14-2018 05:54

It's a shame that you don't supply this information before people purchase.
It's all well and good posting in a forum but when people purchase a fitbit
they shouldn't have to research on what devices are compatible. I would
never recommend fitbit after my experience but there are many others out
there now I would.
Best Answer

‎07-02-2018 04:35

In response to FerdinandFitbit

‎07-02-2018 04:35

 So I have one plus 2 and now I have bought Fitbit versa. How should I do? Should I return it?

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