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Quick question about the new Dashboard

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I have a Fitbit Flex and I am not sure if I should post this over in the Flex forums or on the Dashboard forums.  I just tried syncing my Flex when I noticed that there's a red line with what looks like an empty battery.  Naturally, I assumed that meant that my battery was dead, but I got no notification of a low battery and when I tapped my Flex,it showed that it was still tracking steps.  So my question is, what does that symbol mean and what can I do to fix it?

 

FYI, my Flex is currently charging in case it was due to a dead battery.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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Hey there @DramaQueenDiva! I'm very sorry for the delayed reply.

 

I'd like to take a closer look to the red line that you're mentioning. Could you please take a screen shot and then post it on a reply? It should let me see the line myself and find the best way to go about it.

 

Look forward to continue assisting you.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

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Turns out it was a low battery after all, thanks for the reply.

 

I don't have the ability to post screenshots in messages, therefore, I can't send a screenshot.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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Hey @DramaQueenDiva! Thanks for replying.

 

Would this mean that your Fitbit is currently working correctly? If that is not the case, please let me know.

 

Hope to see you around! Smiley Very Happy

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

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It's working correctly now.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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Hey there @DramaQueenDiva! That's great to hear!

 

If you have the time, be sure to visit one of our Discussion boards. There you can find a lot of different topics created by other members of the community. Feel free to comment and share your experiences there.

 

I hope to see you around! Smiley Tongue

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

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