12-13-2016 18:32
12-13-2016 18:32
I have a Fitbit Flex and I am not sure if I should post this over in the Flex forums or on the Dashboard forums. I just tried syncing my Flex when I noticed that there's a red line with what looks like an empty battery. Naturally, I assumed that meant that my battery was dead, but I got no notification of a low battery and when I tapped my Flex,it showed that it was still tracking steps. So my question is, what does that symbol mean and what can I do to fix it?
FYI, my Flex is currently charging in case it was due to a dead battery.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!12-26-2016 08:15
12-26-2016 08:15
Hey there @DramaQueenDiva! I'm very sorry for the delayed reply.
I'd like to take a closer look to the red line that you're mentioning. Could you please take a screen shot and then post it on a reply? It should let me see the line myself and find the best way to go about it.
Look forward to continue assisting you.
12-27-2016 08:07
12-27-2016 08:07
Turns out it was a low battery after all, thanks for the reply.
I don't have the ability to post screenshots in messages, therefore, I can't send a screenshot.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!12-29-2016 05:39
12-29-2016 05:39
Hey @DramaQueenDiva! Thanks for replying.
Would this mean that your Fitbit is currently working correctly? If that is not the case, please let me know.
Hope to see you around!
12-29-2016 06:49
12-29-2016 06:49
It's working correctly now.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!01-02-2017 05:33
01-02-2017 05:33
Hey there @DramaQueenDiva! That's great to hear!
If you have the time, be sure to visit one of our Discussion boards. There you can find a lot of different topics created by other members of the community. Feel free to comment and share your experiences there.
I hope to see you around!