Quick question about the new Dashboard

[DramaQueenDiva]

I have a Fitbit Flex and I am not sure if I should post this over in the Flex forums or on the Dashboard forums.  I just tried syncing my Flex when I noticed that there's a red line with what looks like an empty battery.  Naturally, I assumed that meant that my battery was dead, but I got no notification of a low battery and when I tapped my Flex,it showed that it was still tracking steps.  So my question is, what does that symbol mean and what can I do to fix it?

FYI, my Flex is currently charging in case it was due to a dead battery.

[LanuzaFitbit]

Hey there @DramaQueenDiva! I'm very sorry for the delayed reply.

I'd like to take a closer look to the red line that you're mentioning. Could you please take a screen shot and then post it on a reply? It should let me see the line myself and find the best way to go about it.

Look forward to continue assisting you.

[DramaQueenDiva]

Turns out it was a low battery after all, thanks for the reply.

I don't have the ability to post screenshots in messages, therefore, I can't send a screenshot.

[LanuzaFitbit]

Hey @DramaQueenDiva! Thanks for replying.

Would this mean that your Fitbit is currently working correctly? If that is not the case, please let me know.

Hope to see you around! 

[DramaQueenDiva]

It's working correctly now.

[LanuzaFitbit]

Hey there @DramaQueenDiva! That's great to hear!

If you have the time, be sure to visit one of our Discussion boards. There you can find a lot of different topics created by other members of the community. Feel free to comment and share your experiences there.

I hope to see you around!