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Samsung Galaxy A5 syncing issues with Versa

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‎03-12-2020 09:40

‎03-12-2020 09:40

My phone apparently is not compatible with the Versa. It has been working fine for last 10months or so and now not syncing and that is why. Please can u make the Versa compatible with the Samsung Galaxy A5

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‎03-13-2020 17:17

‎03-13-2020 17:17

@jenluvslife Welcome to the Community. Thanks for the details mentioned. 

 

I appreciate that you mentioned your Versa has been syncing with your Galaxy A5. I've noticed that some users are able to sync their watches and trackers with non compatible devices, however, after an app update, it might stop working. 

 

Rest assure that our team is always working to add new devices to the list, I found that this idea has been posted here, please vote and comment on it to show your support. 

 

I'll be around if you have any additional questions. 

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