09-18-2017 07:00
09-18-2017 07:00
I bought a S8 yesterday and I no longer receive notifications on my Blaze and I am not able to Pair. It says Pair rejected. I have tried to reset the tracker, removed the app, everything I can think of and nothing.. Do anyone have a fix for this?
09-19-2017 05:18
09-19-2017 05:18
Hi there @caroflo, welcome aboard to the Fitbit Community! If you are having issues to enable notifications please give it a try to the following post: My tracker isn't receiving notifications (Android Fitbit app).
The Samsung Galaxy S8/S8+ has been added to our official supported devices list. Some users might still have issues with the pairing process or with notifications. So please give our troubleshooting tips a try if that is the case.
Hope this helps. See you around!
"Great things are done by a series of small things brought together.” What's Cooking?
11-20-2017 22:01
11-20-2017 22:01
I just got the blaze and am unable to get my call and text notification on my galaxy s8. I'e tried EVERYTHING listed on the fitbit help page
11-26-2017 08:00
11-26-2017 08:00
Thanks for joining the Community @Mwebb.
At this moment, we do not have any updates on the situation with the S8. We do know that the issue is coming from Samsung themselves. If we do get any news on the matter we will be sure to let everyone know.
If you have any further questions, please let me know.
11-26-2017 08:05
11-26-2017 08:05
That is unfortunate. Hope they fix it soon because that was one of the main reasons I purchased the blaze.
11-26-2017 11:58
11-26-2017 11:58
Apparently Samsung S8+ has been having problems with notifications going to the blaze for well over a month and still no resolution. I bought the blaze specifically because I wanted the 'smart' features of the blaze and with numerous conversations with customer service, there is no end date to the problem.
Will be returning my fitbit tomorrow.
@Mwebb wrote:That is unfortunate. Hope they fix it soon because that was one of the main reasons I purchased the blaze.
11-27-2017 10:08
11-27-2017 10:08
Hello @Mwebb. A very warm welcome to the Forums @mustoeVA.
@Mwebb Some users have been mentioning that their trackers have been working with the S8. Is there any software update for your S8 available?
@mustoeVA I understand where your frustration comes from. Please do know that we're always looking for ways to improve the overall Fitbit experience.
Let me know if you have any further questions.
11-27-2017 13:15
11-27-2017 13:15
11-27-2017 21:40
11-27-2017 21:40
Hi all,
Just got the blaze and am unable to get my call and text notification on my galaxy S8+. I'e tried EVERYTHING listed on the fitbit help page
Even spoken to your customer care executive but nothing happens..
11-27-2017 22:18
11-27-2017 22:18
11-28-2017 03:31
11-28-2017 03:31
Have tried everything suggested blaze still will not connect to Bluetooth have 8+
12-08-2017 20:44
12-08-2017 20:44
I am not able to connect my fitbit blaze to my galaxy s8 whatsoever. is there any hope for this to be fixed? if not the watch is getting returned asap
12-08-2017 21:57
12-08-2017 21:57
12-09-2017 05:36
12-09-2017 05:36