Samsung S8 not syncing correctly with Versa

[Gem2206]

I had the galaxy note 8 which was playing up and would not sync with my versa was a nightmare. Which I was told it was because the galaxy note 8 is not compatible. So I therefore got the samsung galaxy s8 as it is compatible well since I got the phone I have had to restart it each morning as it states that the bluetooth isn't working. But I have the fitbit scales and they work perfectly everyday not a problem whereas this morning it just will not sync i have done everything possible to get it to work.

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@Gem2206 Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your Versa not syncing with your phone. You can try the following:

• Go to your phone's bluetooth settings and remove all devices listed there.
• Restart your phone and restart your device. 
• Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
• You can find additional suggestions here.

Let me know how it goes.

[Gem2206]

I have already done this several times. It's not the phone it's the versa
everything else works perfect n it funny how I've had trouble with it since
day I brought it on my last phone I had charge 2 work for 2 years without
one problem and I've been and brought new phone just for versa and still
doing the same thing

[CHOLLING11]

I have a Samsung S8+ that was working fine with my Versa for a few months,  now it will not sync. I have tried every thing listed on the site to fix. My Versa syncs fine with my iPad, so I feel it is a problem with the android app!