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Sense wallet adding cards not working

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‎06-05-2021 11:18

‎06-05-2021 11:18

Hi,

 

  I cannot add any cards to fitbit sense. I receive the attached error.

 

Before I had Versa 3 and it was ok.

 

Can somebody advice wirh this?

 

Kind regards,

Carmina

 

  

Screenshot_20210605-183911_Fitbit.jpg

 

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‎06-08-2021 13:28

‎06-08-2021 13:28

@carminam Hi there. Thanks for the screenshot attached. 

 

Let's try the following troubleshooting: 

 

- Restart your Fitbit Sense and phone 

- Restart your Bluetooth on your phone 

- Force quit the Fitbit app 

- Try adding the cards again 

 

Hope this helps. 

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