02-25-2018
08:56
- last edited on
02-26-2018
05:56
by
RobertoME
02-25-2018
08:56
- last edited on
02-26-2018
05:56
by
RobertoME
Exercised this moring, trackered measured my steps but it is not recorded in the app.
Sometimes the tracker records exercise and other times it doesnt.
Can someone help
Moderator Edit: Updated Subject For Clarity.
02-26-2018 05:55
02-26-2018 05:55
Hi there @Nss21, awesome to see you have joined the Fitbit Community! I was reading your post and I'm wondering if your tracker is successfully syncing? What type of exercise are you doing and how are you recording this exercise? Is this just a regular walk?
One of the reasons your app is not showing your steps, can be related to syncing issues. So if this is the case I would recommend the following post: Having trouble syncing? (here's how to fix this).
See you around and let me know more details if the issue persists.
"Great things are done by a series of small things brought together.” What's Cooking?
03-05-2018 22:37
03-05-2018 22:37
I exchanged it for a new one and this one works.