Syncing w/Galaxy S7 and S7 Edge

[StephWilton]

My fitbit app wouldn't work with my new Samsung Galaxy S7 (Marshmellow) due to syncing issues. I just reset my fitbit (plug it into laptop/wall charger and hold button on left side for approx 10seconds until fitbit symbol appears, then unplug it). App worked instantly! 🙂

Moderator edit: edited title for clarity

[mistymae]

How did you resolve the issue?  I have tried restarting the fitbit, reinstalling Fitbit, restarting the s7.  Is fitbit still not compatible with the Samsung 7?

[Clare16]

I took the fit bit back & changed it the 2nd 1cwas fine

[Suelg24]

The Blaze works perfectly with the s7, the Versa DOES NOT. So annoying. Going to try Garmin

[Rich_Laue]

Have you checked Garmin to make sure your phone works with their tracker, not all phones do.

[Suelg24]

I have not as yet, but it can't be worse than the Versa!!!

[Jethro57]

Thank you so much for that tip, having same trouble, working perfectly now 😊