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Syncing w/Galaxy S7 and S7 Edge

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‎03-12-2016 09:46 - last edited on ‎04-05-2016 14:27 by Moderator Alum

‎03-12-2016 09:46 - last edited on ‎04-05-2016 14:27 by Moderator Alum

My fitbit app wouldn't work with my new Samsung Galaxy S7 (Marshmellow) due to syncing issues. I just reset my fitbit (plug it into laptop/wall charger and hold button on left side for approx 10seconds until fitbit symbol appears, then unplug it). App worked instantly! 🙂

 

Moderator edit: edited title for clarity

Best Answer
285 REPLIES 285

‎06-06-2018 15:18

In response to Baxter72

‎06-06-2018 15:18

How did you resolve the issue?  I have tried restarting the fitbit, reinstalling Fitbit, restarting the s7.  Is fitbit still not compatible with the Samsung 7?

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0 Votes

‎06-06-2018 20:31

In response to mistymae

‎06-06-2018 20:31

I took the fit bit back & changed it the 2nd 1cwas fine
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0 Votes

‎10-08-2018 20:01

In response to SunsetRunner

‎10-08-2018 20:01

The Blaze works perfectly with the s7, the Versa DOES NOT. So annoying. Going to try Garmin

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‎10-09-2018 13:19

In response to Suelg24

‎10-09-2018 13:19

Have you checked Garmin to make sure your phone works with their tracker, not all phones do.

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‎10-09-2018 14:13

In response to Rich_Laue

‎10-09-2018 14:13

I have not as yet, but it can't be worse than the Versa!!!
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‎12-07-2019 11:21

‎12-07-2019 11:21

Thank you so much for that tip, having same trouble, working perfectly now 😊

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