Target cardio load missing

[Newnewj]

My wife gets a little range drawn on her cardio load graph but mine is missing. Mine always says "no target" even though I have a couple weeks of data and it has pop up messages about take it easy or that I should target a range.

[Emeryo]

Mine fixed finally today,

 

[BeW74]

Mine is not working and I am also missing daily readiness score and 4/5health metrics - suddenly just over last 2 days. Have reinstalled app, synchronization seems to work and restarted phone. Please advise.

 

 

[JuanFitbit]

Hi everybody! Thank you for your messages, confirmations and screenshots shared. 
I've passed the info for those who are still having issues with the Cardio Load Target. 

We will be updating the thread as soon as we receive further info. 

[TheNeilHaley]

How about disabling the Cardio Load notification at the same time.  People have only been asking for it since Cardio Load was rolled out.

[Emeryo]

Still not fixed as far as month to month targeting. See attached.

[Alison.s.mac]

Hi Juan,

I am still having issues with no cardio load appearing (for the last 5 days). Is there any update on when this will be fixed? 

Thanks,

Alison

 

[JuanFitbit]

Hi everybody! Thank you for your messages and screenshots shared. 

We released yesterday a new app update (4.49) .

Please make sure that you have installed it. If you don't see the update available yet, please try again in a few hours. 
If the issue persists after the update, please let us know over here. 

[Alison.s.mac]

Hi there,

My Fitbit still isn't showing my cardio load and doesn't describe there
being an update available to resolve this.

Please can you help?

Thanks,

Alison

[MarioSFitbit]

Hi @Alison.s.mac and warm welcome to the forums. 

I appreciate your message, and I'm sorry to hear that your Fitbit is still not showing your cardio load. 

Could you please confirm if you already tried to manually sync your device? 

Fitbit devices

1. With your device nearby, open the Fitbit app and tap the Today tab.
2. Tap and hold on the screen and pull down.

Or use the Sync Now option:

1. From the Today tab, tap Devices > device image.
2. Tap Sync Now.

[Alison.s.mac]

Hi Mario,

I have tried this, the device has been synced but it is my target cardio
load not showing apologies not my cardio load.

Do you know how to fix this?

Thanks,

Alison

[TimGUK]

Hi Mario,

My Fitbit app has developed exactly the same problem during the last 6 days. I've got a charge 6 (214.24 firmware) and the 4.49 version of the app on an iPhone 13. It has worked fine for the last year (very occasionally it have told me that there is no target and I've assumed it was missing some data for the last day or something). It has now been stopped for 6 days for no apparent reason. I deleted and reinstalled the app and have manually synched the device but nothing seems to work. Any ideas? Very frustrating especially as I'm currently on holiday doing a lot of cycling and am trying to get my training right.

[666888]

It’s not fixed. So how do I fix it?

[steve4776]

Thank you @JuanFitbit for this update, however I still do not have a cardio load target. It says "no target" on the Cardio Load tile of my Today screen, Apple iOS. I've been patiently waiting for a fix to this for several months, can you please help? 

Thank you, 

Steve

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Thank you Hootdini for sharing this. I tried following all of these steps, and even hopped on one foot while tapping my head and rubbing my stomach for good measure, but it still says no target for me :(.  I am quickly losing faith

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Moderator edit - merged messages

[steve4776]

@MarioSFitbit thank you for your private message.  It may seem like it was a duplicate message, but it was not....there have been multiple messages from Admin on this thread that the issue has been fixed with a new app update, or by manually synching, however I am still continually having this issue, and have been for months.  I will try again to post to the group to make it clear that it is a new response to a new message about the issue being fixed when it isn't, in the meantime can you please assist me with my "no target" cardio load issue? 

Much appreciated,

Steve 

[Hootdini]

Having deleted app, rebooted phone and reinstalled app I got the Cardio Load Target to work a few weeks ago and all was well until yesterday when it disappeared again and no amount of rebooting or reinstalling apps can make it reappear. 
Come on Fitbit - why does this keep happening? You must know what is causing the issue and be able to apply a fix. Surely. My wife has none of these issues with her Apple Watch!!

[Fitnzor]

Hello. Cardio load stopped working for me as well this morning. Tried to reinstall the app without any luck. Any ideas please?