07-30-2019 11:42 - edited 01-16-2020 09:35
07-30-2019 11:42 - edited 01-16-2020 09:35
Fitbit Update: 9/12/19
Hey all!
We're still investigating and working on a fix for this text notification issue on Android.
In addition to not receiving the correct text notification, we're now aware this is also affecting call notifications. Some of you may only see a previous caller's name and not the person actually calling you at the time you're receiving the notification.
When we have more information for a fix, we'll announce it here in this thread. Please stay tuned for updates!
Fitbit Update: 7/30/19
Hi everyone.
We're aware of these issues with receiving only the sender's name from your text messages. This appears to have started with the Fitbit for Android app version 3.0. If you're experiencing this yourself with your Fitbit device, please know we're working on a fix.
While our team investigates this further, we just ask for your patience. Once I have information for a fix, I'll make an announcement here on this thread.
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
Answered! Go to the Best Answer.
08-16-2019 12:14
08-16-2019 12:14
08-18-2019 04:28
08-18-2019 04:28
Since the new Fitbit update I dont even get the name on mine
08-18-2019 04:51
08-18-2019 04:51
08-18-2019 04:52
08-18-2019 04:52
08-18-2019 04:54
08-18-2019 04:54
08-18-2019 07:56
08-18-2019 07:56
I get "view message" when I have more than one unread message. Which is also useless.
08-18-2019 10:21
08-18-2019 10:21
08-18-2019 10:33
08-18-2019 10:33
08-18-2019 10:43
08-18-2019 10:43
I've provided instructions for downgrading to 2.95 above.
08-18-2019 10:48
08-18-2019 10:48
08-18-2019 11:39
08-18-2019 11:39
08-18-2019 11:50
08-18-2019 11:50
Me too! I have tried everything. Thought I was the only one 🙄 please hurry and fix it.
08-19-2019 10:30 - edited 08-19-2019 12:03
08-19-2019 10:30 - edited 08-19-2019 12:03
Confirmed, everything works again as expected with v2.95 of the app.
lpendy - thank you, you're a hero!
08-19-2019 11:59
08-19-2019 11:59
What is the status on this issue? I am now getting incorrect names with texts and calls, and I am still not receiving messages.
08-19-2019 16:15
08-19-2019 16:15
Yes my notifications do the same thing, only the sender's name or number shows up, (twice), but no message.
08-19-2019 22:35
08-19-2019 22:35
08-19-2019 22:43
08-19-2019 22:43
08-19-2019 22:50
08-19-2019 22:50
I got onto the site but couldn't find the Fitbit 2.95 download any advice please
08-20-2019 01:11
08-20-2019 01:11
Delete newest version and download version 2.9 from google and stop automatic update
08-20-2019 01:13
08-20-2019 01:13
Delete latest version and download 2.9 from Google and ul be sorted