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The android app doesn't show steps count

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‎09-20-2017 08:37 - edited ‎09-20-2017 08:47

‎09-20-2017 08:37 - edited ‎09-20-2017 08:47

I downloaded the android app and I wanted to steps but it only track the calories. I don't have a tracker device and currently use my phone to track my activities. Is there a way for me to change from calories burned to steps? Please help.

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3 REPLIES 3

‎09-20-2017 18:43

‎09-20-2017 18:43

If you aren't using a tracker, how do you expect the app to get the data? Can your phone track steps?

The app will show the normal calories used when inactive and then add to that what the tracker provides per movement and heart rate detection. If you aren't using a tracker, then I don't see how your phone can provide the data for anything close to accurate calories burned.

I'm curious how the app works without a tracker.

With my Blaze tracker, the app shows both steps and calories, plus more stats. As a result I am wondering what the app is actually showing you.

If your phone doesn't detect steps, I suggest getting a tracker.

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‎09-21-2017 10:06

‎09-21-2017 10:06

Mobile Track

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎09-12-2018 12:04

In response to Goosse1962

‎09-12-2018 12:04

My iPhone shows steps without tracker.

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