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The redesigned Android Fitbit app is rolling out!

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‎09-19-2023 13:03 - edited ‎03-20-2024 13:00

‎09-19-2023 13:03 - edited ‎03-20-2024 13:00

Hello everyone!

I would like to announce that the redesigned Fitbit app starts rolling out today! This new app will help you reach your goals, and bring the health and wellness information right on hand.

Check out our latest blog for how to get the most out of the new app. 

Note: Please be patient if you don't see the update right away, as it will take some time to roll out completely.

Happy stepping!


LizzyFitbit_2-1695145726394.png

Best Answer
1,339 REPLIES 1,339

‎10-10-2023 05:38

In response to Beanjamin

‎10-10-2023 05:38

I agree. This angers me as a software engineer. They're using twice as much screen space to display less information, with worse usability. All the old bugs are still there, some even worse than before. For example, I keep going over budget on calories because the projected remaining calories display just refuses to update, or saying useless crap like "on target" when I'm clearly not. There were always issues with those things updating, but now it's just ridiculous.

There was absolutely no reason for this change, but we all know they'll never roll it back and no one will ever be punished for it. I've become more and more convinced over the years that Google actually wants to shut Fitbit down, and is intentionally driving customers away by sucking at everything.

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‎10-10-2023 05:51

‎10-10-2023 05:51

Fire your entire design team. Seriously. A drunk child could do better. This redesign is so bad it feels malicious.

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‎10-10-2023 06:37

In response to jhardy93

‎10-10-2023 06:37

I uninstalled the New version and downloaded version 3.88, NO issues with the install or functionality of the app so far. I have access to my data through the old app and hey I can now see the % of battery life again.  It's the small win's in life.

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‎10-10-2023 06:50

‎10-10-2023 06:50

The new look is dreadful. I wish it would go back to the way it was before. The brighter colours made it easy to distinguish between sections and it was much more interesting.  I find that I am spending much less time interacting with the app because it is so much less user friendly. Don't like it at all. The exercise comparisons are not easy to view you are constantly flicking from one to another.  It worked so well before!

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‎10-10-2023 07:50

In response to WendyB.

‎10-10-2023 07:50

Detest the new app.

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‎10-10-2023 08:43

‎10-10-2023 08:43

Uninstalled the new version and found 3.88 online. Downloaded that, installed it, disabled auto-updates. Good to go. 

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‎10-10-2023 09:43

‎10-10-2023 09:43

So disappointing. The FitBit Facebook page is also full of people saying how unhappy they are with the new dashboard the but the responses from FitBit are so patronising and unhelpful. 

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‎10-10-2023 10:30

In response to LZeeW

‎10-10-2023 10:30

The new app is a pain to navigate! Useful features have been removed - battery percentage, current heart rate etc. Did they ask anyone if they would like the new format? Soooo disappointed...

 

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‎10-10-2023 10:38

‎10-10-2023 10:38

Apsolutely awful.  This is a real step backwards.  Stats that I depended on are gone.  Already ordered an Apple watch.

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‎10-10-2023 10:44

‎10-10-2023 10:44

Found another way to get your data in a nice format simpky link/connect to strava and it pretty much gives you a 3.8 style version layout🤣🤣🤣.. even strava likes the old version more lol 😁😁😁

Best Answer

‎10-10-2023 11:41

‎10-10-2023 11:41

I have noticed the fitbit app looks different. Why has it changed?

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‎10-10-2023 13:11

In response to 9v9z9f

‎10-10-2023 13:11

Version 4.1 (40121071) has just arrived on my Android phone.

Good: Appears slightly faster

Bad: Everything else is just the same.

Heart Rate weekly graph still ignores first day of week setting since V3.x.

If the "home page" date is changed the subsidiary pages still open on today's date.

UX/UI still looks like a child's drawing.

All activities measurement are by the hour, none available in chunks of 15 minutes.

Annoying picture adverts still wasting space.

No dark mode.

Edits to activities are not saved.

Cannot change activity type.

And all the other things previously mentioned.

Best Answer

‎10-10-2023 13:27

In response to SunsetRunner

‎10-10-2023 13:27

Same Version 4.1 (40121071) on m'y phone.

I Can confirm that there is no change in the swim activity. Still forces to set it in kilometers (miles in the us), and once set for exemple 1km, it is saved as 1000km ! 

So no improvement on this issue at all... What a shame.

I was waiting for the next release to get my functionality back, but no... I'm very upset!

Best Answer

‎10-10-2023 14:09 - edited ‎10-10-2023 14:10

In response to WillowRhu

‎10-10-2023 14:09 - edited ‎10-10-2023 14:10

It’s the only place where they think they have “standards” is on the community forum. This is a lesson in Business 101 about arrogance in business and how not to service customers. Unfortunately they think they are a bunch of smart arse but sadly to be one they first have to be smart, otherwise you just remain an arse. 

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‎10-10-2023 15:20

‎10-10-2023 15:20

We really don't like the new app on our cell phones. I want my blue back. When are you going to put it back. This white is a mess.

 

Best Answer

‎10-10-2023 15:41

In response to Matwood

‎10-10-2023 15:41

Did the same here. You can simply Google for the earlier versions.

Working fine for me - thanks to the poster who gave the tip

Best Answer

‎10-10-2023 17:53

‎10-10-2023 17:53

The new app is a big Fail

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‎10-10-2023 19:35

In response to Beanjamin

‎10-10-2023 19:35

I bought a Fitbit instead of an Apple Watch because I liked the Fitbit app a lot better than Apple Health. The new version makes me deeply regret that choice. The new design is stale, boring, hard to differentiate between each section, hard to see the faint color differences if you’re red/green color blind, hard to discern the meaning of the icons, and it hides info behind clicks when it used to be right there in the dashboard. Yes, the old app needed a refresh but good lord this is shameful. And it’s just a skin too, once you click in you see the same style you did before so why on earth is the dashboard this ultra-minimal nightmare?

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‎10-11-2023 08:16

‎10-11-2023 08:16

Really don't like the latest Fitbit app.  Layout, nav, look... Just nope

Best Answer

‎10-11-2023 08:59

‎10-11-2023 08:59

First of all, agree with so many others that the new app is terrible. I do not like to look, colors, layout, and several ways that I use the app or removed. What was wrong with the old app? Even if they had a modify the technology for the new devices, the layout could have stayed very similar. Battery percentage was removed, and I can't modify exactly the orientation of the icons on the main page as it's now only in groups.

 

Specifically another one of the ways I use the app was to look at my steps, calories burned, active minutes..., for past days. I used to be able to click on the icon and it would show me every day and weekly average. That was great, and still works that way for weight because the old app layout is still there. But in the new app, you need to click the icon on the main page, then click on the week tab, then go back individually week to week. It's not as helpful as the old app layout to easily look at my own trends and numbers.

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