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Unable to send cheers

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‎02-17-2016 21:20

‎02-17-2016 21:20

After last update, I"m not able to cheer my frends. I've tried rebooting my android, logged out and in of my account. Any ideas?
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‎02-18-2016 07:49

‎02-18-2016 07:49

@GrayBear Welcome to the Fitbit Community! First, check if the app is updated to its latest version. If it is and still not working, uninstall the app and install it back again. It should let you cheer up your friends then.

 

Try that out and let me know how it goes! Smiley Very Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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‎04-23-2016 10:55

‎04-23-2016 10:55

I am having the same problem. I uninstalled but the problem remains.
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‎05-05-2016 04:55

In response to iamdiana

‎05-05-2016 04:55

@iamdiana Welcome to our Community! There is a new version of the Android app. Try updating your app and see if you still have this issue. Make sure your device has a strong internet signal (mobile or wifi). 

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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