Unable to sync since 17 Oct, using Android 7

[waichibo]

Still unable to sync after download the updates in past 2 days. Keep saying Bluetooth restart, no tracker detect.....Feel hopeless!!

Moderator edit: Clarified subject

[Pmousie]

I am having the exact same problem. I foolishly unpaired my fitbit charge 2 from my phone app, hoping that it again would solve the problem. Now it won't pair. HELP!

[robsonann68]

I'm having the same issues ,getting fed up trying ,only had my charge 3 for 2 weeks n had nothing but issues ,on verge of sending back if I can't resolve this .

Anyone managed to fix  issues yet ? 

[Whatdidudo]

I'm having the same issue

[robsonann68]

Hi ,I had to reboot Fitbit and uninstall Fitbit app ,took several tries and
nearly two hours I have managed to sync Fitbit to my phone now ,but now im
not getting any notifications on my Fitbit ,I give up 🤔🤔

[robsonann68]

Jogger

 2  0  0

Hi ,I had to reboot Fitbit and uninstall Fitbit app ,took several tries and
nearly two hours I have managed to sync Fitbit to my phone now ,but now I'm
not getting any notifications on my Fitbit ,I give up 🤔

[robsonann68]

Hi ,I had to reboot Fitbit and uninstall Fitbit app ,took several tries and
nearly two hours I have managed to sync Fitbit to my phone now ,but now I'm
not getting any notifications on my Fitbit ,I give up 🤔

[Pmousie]

I am running Samsung ver 9 and android ver 8.
I was able to get my Fitbit charge 2 to sync steps and movement by
unpairing my device. Restarting my Fitbit and then repairing it to my
phone, samsung galaxy s8. I am still not getting my phone texts on my
Fitbit but at least my movement data is syncing.
--
Sincerely,
Pam Fillin

[robsonann68]

Hi ,my notifications from my phone are now coming to my Fitbit ,just seems
after update the other day , everything went astray but seems to be ok now
,hope no other updated for a while , couldn't be bothered doing all that
again ,
Thanx Ann

[waichibo]

Fitbit seems fixed the bugs at their app. I was told to unpair my versa, re-do the pairing. It seems working now. Hope this kind of syncing problems won't happen again!!

[SergeyKn]

Maybe you can try something similar to my solution: https://community.fitbit.com/t5/Android-App/Huawei-P20-lite-compatibility/td-p/2634123/page/2 At least it helped me.

[SergeyKn]

Hi, you can try something similar to my solution at this thread: https://community.fitbit.com/t5/Android-App/Huawei-P20-lite-compatibility/td-p/2634123/page/2 At least it helped me.

[LanuzaFitbit]

Hello everyone!

Thanks for trying all sorts of steps to get everything to sync and work correctly. 

@SergeyKn Thanks for sharing those steps. Hopefully some users will definitely find it useful.

I'd also like to recommend that everyone tries these steps:

1. Open the phone's Bluetooth settings.
2. Look for your Fitbit and remove it from the paired devices list.,
3. Restart your phone and your Fitbit.
4. Run the setup as if it was a brand new Fitbit.

Let me know if you have any further questions.