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Versa call notifications not working

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‎02-05-2019 09:26 - last edited on ‎02-06-2019 08:35 by Fitbit Moderator

‎02-05-2019 09:26 - last edited on ‎02-06-2019 08:35 by Fitbit Moderator

 My caller id isnt working on my versa, it is on texts but not phone calls

 

 

Moderator edit: updated subject for clarity

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‎02-06-2019 08:48

‎02-06-2019 08:48

@Connie42 Welcome! It's great to see you around! Which phone are you using? Is it compatible? You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.

 

Let me know how it goes!

Alvaro | Community Moderator

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