help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-22-2016 07:18

‎04-22-2016 07:18

I just bought it used about 3 days ago I got it hooked up just fine and sync but now it won't sync at all it says tracker not found. I have my blue tooth on my location I restarted my phone logged out and logged back in i even charged it I don't know what else to do
Best Answer
0 Votes
3 REPLIES 3

‎04-23-2016 04:32

‎04-23-2016 04:32

Welcome to our Community @Cassidygakle! Thanks for stopping by! Smiley HappyI'd like you to make sure your Bluetooth and Internet connection are working correctly. If they're please make sure to follow the steps provided in this thread. 

 

Hope this helps, keep me posted! Robot Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

Best Answer

‎04-26-2016 07:38

‎04-26-2016 07:38

How do I restart the fitbit
Best Answer
0 Votes

‎04-27-2016 04:40 - edited ‎04-27-2016 04:41

In response to Cassidygakle

‎04-27-2016 04:40 - edited ‎04-27-2016 04:41

Hey there @Cassidygakle thanks for the update my friend! Man HappyTo restart your tracker you can follow the steps provided in this thread. 

 

Catch you later! Robot Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

Best Answer