Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

fitbit app unavailable/no internet connection

Replies are disabled for this topic. Start a new one or visit our Help Center.

I just recently updated both the FitBit app and my google pixel 3XL. Now the fitBit app is stating that fitbit.com is unavailable and sometimes I get no internet connection when I'm connected to our wifi. Is fitBit down? I have tried uninstalling it and reinstalling it. I have also tried plugging my fitBit into my computer and it's not syncing. 

Best Answer
7 REPLIES 7

Same issue on a Charge 3 , Android phone. Frustrating!

Best Answer
0 Votes

Same issue on Nokia 8.1.  Have cleared the cache.  Uninstalled and reinstalled the app.  Still can't log in - but I can log in here on the website without any issues.

Best Answer
0 Votes

same issue here also since tonight. I have a blaze

Best Answer
0 Votes

same here. charge HR 3 with pixel 2 XL. I can log into the community here but can't see my dashboard on the web either. Happened something this afternoon.

Best Answer
0 Votes

Same, my wife and I are both having issues. Can't update our silent alarms. Also, don't try removing the device, because then you can't readd it. We are climbing a 14er tomorrow and we're counting on using our silent alarms to wake us up at 3am. Now we'll be jarred awake by loud alarm sounds, yay. 

Pixel 3 XL - Charge 2 HR

iPhone 8s - Alta

Best Answer
0 Votes

My wife and I both had charge 3's but they both messed up and I got new replacements in the mail today.  spent over an hour trying to get them to sync up and now can't log in on the app at all.  I have removed and reinstalled the apps, forced stopped, etc with no change on either of our phones which is a Note 8 and a S8.

Best Answer
0 Votes

My Fitbit app is also showing the same message - can't log into the app.

Best Answer
0 Votes