03-13-2017
17:55
- last edited on
03-16-2017
06:10
by
AlejandraFitbit
03-13-2017
17:55
- last edited on
03-16-2017
06:10
by
AlejandraFitbit
Downloaded app ... app is good to go but my Fitbit screen still says fitbit.com/setup ... What do I do?
Moderator edit: Subject for clarity
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@jessi910, after you log into the app & create an account on the Fitbit site, open the Account screen on the app and select Set up a Device. That will begin the setup procedures - just follow the on-screen instructions to complete the setup.
03-16-2017
06:12
- last edited on
05-30-2025
09:45
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-16-2017
06:12
- last edited on
05-30-2025
09:45
by
MarreFitbit
A warm welcome to the Community @jessi910 and @USAF-Larry thanks for stopping by.
I would like to know if you were able to setup your tracker as a new device? If you still having problems, please confirm you are doing the following from your Android Fitbit app:
Hope to hear from you soon. ![]()
I Have the same problem, already set up the device on the app, app tells the correct info, (heart rate, steps, etc) but fitbit display keeps saying website address for set up.
Best Answer