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"Fitbit.com is unavailable." Error message at Login

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‎06-27-2017 10:49 - edited ‎07-13-2017 16:19

‎06-27-2017 10:49 - edited ‎07-13-2017 16:19

Update: 7/13/17

 

For anyone still experiencing login issues, this has now been resolved in the app version 2.53. Please update your Fitbit app to the latest version!

 

Thanks everyone for your patience! Let me know if you have any questions.

Hi everyone -- Thanks for reporting this Android login issue on version 2.51. This has been reported to our team and is being investigated. If possible, please access your Fitbit account through an alternate device or on a computer using the online Dashboard. I'll provide an update when more information is available. 

Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.

Best Answer
141 REPLIES 141

‎07-13-2017 16:20

In response to MatthewFitbit

‎07-13-2017 16:20

Update: 7/13/17

 

For anyone still experiencing login issues with the Android app, this has now been resolved in the app version 2.53. Please update your Fitbit app to the latest version!

 

Thanks everyone for your patience! Let me know if you have any questions.

Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.

Best Answer

‎07-17-2017 11:33

In response to AlessFitbit

‎07-17-2017 11:33

Since it appears this Android app release (2.53) resolved the login issue discussed in this thread, I'm now going to close it. If this exact issue reoccurs in the future, please start a new topic to report the problem. 

 

Thanks everyone for your cooperation! 

Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.

Best Answer