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Aria 2 Scales No Longer Connect to Wi-Fi

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‎04-05-2019 01:48 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

‎04-05-2019 01:48 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

My scales have been working without issue since I bought them, but yesterday they just wouldn't connect to my wi-fi. I tried again this morning, but still no luck. I haven't changed any settings on my wi-fi, and can't understand what is causing the problem.

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‎04-06-2019 04:54

‎04-06-2019 04:54

@maryharp It's great to see you in our Fitbit Community! I'm sorry to hear that your Aria 2 stopped connecting to your network all of a sudden.

 

In order to provide a better solution, please provide more details about the issue. Is your Aria scale displaying any error message while trying to sync your Aria 2. 

 

In the meantime, try taking out the batteries for 15 seconds and put them back in. After this, weigh yourself a couple of times and see if those readings get synced.

 

Looking forward to your response! 😀

JuanJo | Community Moderator

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