12-01-2024 07:55
12-01-2024 07:55
I'm trying to access my dashboard but it says I need to use a smartphone. I don't use Android or Iphone. How am I supposed to use the product I've had for YEARS?!?!!?
12-01-2024 08:32
12-01-2024 08:32
Hi @binarypower for many, their smartphones are their lives - social media and more. It's just how things have become where people need these devices in order to connect with their scales or trackers. Maybe you have a friend with a phone who could help you out.
12-01-2024 08:42
12-01-2024 08:42
that's an incredibly personal thing to share with someone; my weight. no
I want to know who made this decision and see when the dashboard is coming back/appeal the decision.
I've had this scale since 2012. since before google bought aria.
12-01-2024 09:30
12-01-2024 09:30
@binarypower the decision would have been by Google, who purchased Fitbit January 2021. You can always join with those requesting the dashboard be returned - click to see that area. Might need to search it for there are several posts on it.
12-01-2024 09:41
12-01-2024 09:41
@binarypower I'm sorry, but Fitbit/Google shut down the web dashboard five months ago. Fitbit was already on this path before Google bought Fitbit. All new features have been only on the mobile app for several years. Several web features were moved to the mobile app. You can give feedback in this thread in the Product Feedback forum.
Personally, I don't think Fitbit/Google will change their mind on this decision. I'm sorry, but you need the Fitbit app on an Android/iOS phone or tablet.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
12-01-2024 09:48
12-01-2024 09:48
Who can I reach out to within Fitbit?
12-22-2024 15:01
12-22-2024 15:01
Did you work out you can download your history?
12-22-2024 15:17
12-22-2024 15:17
nope. nothing. the only resolution will be when they revert the changes to the web dashboard
12-22-2024 15:25
12-22-2024 15:25
12-22-2024 15:26
12-22-2024 15:26
that doesn't work for me.