10-15-2015
19:56
- last edited on
09-10-2019
14:53
by
MatthewFitbit
10-15-2015
19:56
- last edited on
09-10-2019
14:53
by
MatthewFitbit
Answered! Go to the Best Answer.
03-20-2019 19:04
03-20-2019 19:04
> Our team is actively working and we expect to have a solution released soon.
Given that this thread is nearly four years old and there has been no fix yet, can you supply some more detail for this claim? Will there be a firmware update for the scale?
10-17-2020 09:52
10-17-2020 09:52
I don't own an Aria however as a new Fitbit user I was surprised by the ghost entries! Mine suggest I've gained a 120kg extra which is disconcerting and alarming but at least it's easy to spot on the graph and delete!
Many years and still no fix is a bit odd though. Has there been any answers as to what is causing this phenomenon?
10-17-2020 13:42
10-17-2020 13:42
03-05-2021 23:06
03-05-2021 23:06
FIXED IT!
Finally!
I was having the same problem as well... bogus manual weight entries that auto added themselves to my Fitbit system (app & dashboard) and in turn auto entered in MyFitnessPal, Garmin Connect and/or anything else is "connected" to the Fitbit system.
So, in short, I found a way to fix the problem! Of course, the Fitbit coders should have fixed this problem at the root to begin with, but that, as we all know, is taking ... "some time".
So, here is what I did, and it fixed the problem. Follow the steps in this order:
- Quit all apps that share the weight values (Fitbit, MyFitnessPal, Apple Health and so on)
- Open the Fitbit app, tap on the weight tab (lbs lost)
- Tap on the + in the top right corner to create a MANUAL entry.
- Create a manual entry by entering the same values you had in your last REAL weight in: enter a value for lbs and also a value for % Fat, if your normal auto entires have that.
- Now you should have at the top the latest and correct weight that you MANUALLY just entered; below that you should then have one or more bogus entries; and below those, eventually the actual weight that was entered in your last legit weight AUTO entry.
- Now, delete one by one all the bogus entries, until you "join" the correct weight measurements with nothing in between. In other words, after deleting the bogus entries, you will have your correct weight MANUAL entry on top, and right below that you will have the last AUTO entered correct weight. Of course, the weight you manually entered at the top MUST match the last correct weight in.
- It's done! You can launch all your other apps, give it a few seconds and they will update to the last correct weight.
- Most importantly, the random bogus manual weight entries will NOT come back!
This worked for me and a couple of other individuals, so I decided to post this because I was desperate for help as well. NO MORE RANDOM MANUAL WEIGHTS!
I bet it works for everybody, if not drop a line, I'm curious.