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Blank Notification screen in dashboard

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‎01-17-2017 05:34

‎01-17-2017 05:34

Just got my Fitbit blaze today and when i first set up my device it was working great, then after about 2 hours i couldn't recieve notifications and can't see any options when you go to set notifications, it just keeps saying turn on device notifications and i click on that but its already enabled. This thing is driving me crazy. I've even tried fitbits recomended fixes and they aren't working either. 

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3 REPLIES 3

‎01-17-2017 14:47

‎01-17-2017 14:47

Without knowing what phone you have or what you've tried it's going to be pretty hard for anyone to come up with any new ideas for you unfortunately.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎01-17-2017 15:17

In response to MikeF

‎01-17-2017 15:17

Im going to take a guess, from your notification settings screen look in the top right corner, and tap thise 3 dots. Is notifacations turned on?

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‎01-18-2017 03:54

‎01-18-2017 03:54

A warm welcome to the Community @Diatomic, @MikeF and @Rich_Laue thanks for stopping by.

 

Our friends here are right, could you please tell me which phone you have? In the meantime, if  you have an Android device, you can follow @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post. Now if you have an iOS, follow the steps provided in the My Tracker isn't receiving notifications (iOS Fitbit app) post. 

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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