09-23-2016 13:01 - edited 03-04-2017 10:04
09-23-2016 13:01 - edited 03-04-2017 10:04
Firmware version 17.8.301.8 - Resolves a syncing issue with Apple iOS version 10.2
Workout mode missing? Not a problem! Just follow the steps for adding it back.
Hey everyone!
We're rolling out a new update for Blaze, release notes below:
This release also resolves the following issue:
Important to note: A sync is required after a manual shutdown or a battery drain in order to show the correct time on Blaze. This is especially important for your activity tracked by Blaze because you'll want to make sure it's associated with the current date and time.
09-24-2016 10:15
09-24-2016 10:15
lucky guys still nothing here, hope it's cool!
09-24-2016 10:36
09-24-2016 10:36
09-24-2016 10:53
09-24-2016 10:53
09-24-2016 10:58
09-24-2016 10:58
09-24-2016 11:52
09-24-2016 11:52
09-24-2016 11:59
09-24-2016 11:59
You can laugh about it or have a conniption fit... I'd rather laugh. 😛 Either way it's the same wait. Plus getting a little tired of running gadget to gadget. Rather stick with one tracker for a while so Fitbit it is.
09-24-2016 12:37
09-24-2016 12:37
Ideally, I would love the features and functionality of say the Garmin vivoactive HR, with the look and style of the Blaze. With the exception of a dedicated GPS, the Blaze is a decent alternative (especially with the updates) and the phone app is just better designed I think. But yes, still waiting for that perfect mix of function and style.I will admit though the Apple Watch 2 is pretty darn slick. That battery life tho... I'm a super lazy guy when it comes to charging stuff.
09-24-2016 12:54
09-24-2016 12:54
I tend to agree... definitely everything that I'm looking for in terms of customization and utility is on the Apple Watch, but I am very into having effortless tracking and so far, the Apple Watch doesn't deliver. The battery in the Apple Watch makes it impossible to track overnight unless I charge it once in the morning and once when I get home... I'm not into that...
Anyways I feel you on the notifications, I look like I had too much caffeine the way I'm jumping to look at these notifications...
09-24-2016 12:59
09-24-2016 12:59
09-24-2016 13:26
09-24-2016 13:26
09-24-2016 13:33
09-24-2016 13:33
I updated the tracker software to 17.8.301.7 last night. This morning, I synced my tracker to my app (Samsung Galaxy S4) and then went for a run. I synced the tracker once more after my run, and after the sync (which took a very long time), the app crashed. Since this crash, I cannot sync at all. When I attempt to open the app, it shows the dashboard for a brief millisecond and then crashed out. I have tried uninstalling and reinstalling twice. I have tried downloading for the first time and using the app on my Samsung Galaxy Note tablet to the same end. I shutdown and my tracker (and now because I cannot sync it, my watch time is 15 minutes behind the actual time), I have shutdown and restarted my phone multiple times. None of these things has corrected the issue. I have "reported" the crash almost every time it has happened. I wondered if there would be a new app version coming out soon to remedy this? The app worked absolutely fine until the tracker update.
09-24-2016 13:34 - edited 09-24-2016 19:23
09-24-2016 13:34 - edited 09-24-2016 19:23
I know this is an often repeated complaint on this thread, but this is the most appropriate outlet for my frustration. Software release schedules aren't developed on the spur of the moment. They are part of a carefully crafted project plan which, as it draws towards its nadir, should have an increasing degree of probability about the specifc date of release.
Which brings me to my complaint. Though the announcement of feature functionality was made at the very beginning of September, no one at FitBit either knew, or was willing to communicate, a release date. The release date was unknown . . . amorphous . . . non-existent. That just isn't possible. Even with a staggered release to allow for User Acceptance Testing, there should have been a plan for identification of bugs or regressions and an amelioration plan. But here we are . . . September 24th . . . and the pleas for patience continue. Patience in the absence of information is frustrating and sounds like a lack of organization. If someone could commit to 100% rollout availability by September 30th, at least that's something. Instead, those of us anxiously awaiting our update grow more and more impatient and upset when no update is available. And the last thing FitBit should facilitate is frustrated Blaze users spending time online looking at competitors' products.
I appreciate the forum and the ability to vent. Thank you.
09-24-2016 14:03 - edited 09-24-2016 14:04
09-24-2016 14:03 - edited 09-24-2016 14:04
I guess the frustration level is an indicator of how important you find it all. Yes, I'm keen for new faces and the reminders but it's not to die in a ditch for. This month, next month, I'm not that bothered regardless of what's been "promised". All of this "deep insult" and "unprofessional behaviour" or whatever that some take from all this just leaves me bemused.
I've never worked on a software delivery yet that kept absolutely to time and I don't believe anyone who says they have. Scratch the surface of such a claim and you'll find something that was cut or masked or concessed to hold the dates.
Personal opinion, of course, and clearly different and less hysterical than some others I've seen posted in other threads.
Now if only people were so concerned about some of the political stuff going on in the world at the moment! Now that IS potentially serious!
Mike | London, UK
Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6
Take a look at the Fitbit help site for further assistance and information.
09-24-2016 14:49
09-24-2016 14:49
It is actually really clever and funny. I'll give you that. But honestly, Fitbit needs to understand they messed up and that this is no way to treat users.
09-24-2016 15:05
09-24-2016 15:05
It is just ridiculous how they roll out the update. I never had this with any device before.
09-24-2016 16:20
09-24-2016 16:20
Understood. Certainly when you broaden the scope of what is frustrating to global politics, this seems unimportant and petty. But constraining opinions to this product, it's frustrating. I agree with the ever-changing timelines with software releases, but as mentioned, the later in to the project you go, and certainly after you've announced the incremental features, the release date should be clearer. We all know that bugs come out of the woodwork; just look at the myriad releases that follow an IOS major update. But as owners of this product, or potential owners, it erodes confidence when the upgrade is delayed and/or the support organization can offer no further timeline for its release.
Again, I really do appreciate this forum for its ability to allow us to praise and criticize, vent and applaud.
09-24-2016 17:39
09-24-2016 17:39
09-24-2016 18:00
09-24-2016 18:00
It says you posted on an apple iphone lol
09-24-2016 19:39 - edited 09-24-2016 19:52
09-24-2016 19:39 - edited 09-24-2016 19:52
Have you rebooted the Blaze? I read in the update that you need to reboot it to resync time. You can hold the left button and right bottom button down at the same time and hold for ten seconds to reboot it, then try to sync again.
09-24-2016 20:45
09-24-2016 20:45