Blaze Notifications Information Post

[EmersonFitbit]

Blaze can provide Call, Text, and Calendar notifications so that you can stay connected! 

This post will provide instructions on how to setup your alerts so that you can see who's texting you, the content of the messages, who's calling, and what your calendar has on deck for you. For a detailed overview of alerts for Blaze, please see this help page. 

Setup Steps: 

1. Make sure that your mobile device is compatible with our notifications feature by visiting http://www.fitbit.com/devices. 
2. On your mobile device, make sure Bluetooth is enabled, and make sure your device is nearby! Note that you'll only receive notifications on your tracker when your mobile device is within this radius. 
3. Open the Fitbit app on your mobile device and tap your tracker tile at the top of your mobile dashboard.
4. Tap your tracker tile a second time, tap Notifications, and then turn on call notifications.
5. To verify that set up was successful, look at the list of Bluetooth-connected devices on your mobile device. Your tracker name should appear.

Using Alerts:

You can easily see all of your alerts by swiping up from the home screen. Here, you'll see previous incoming calls, text messages for the day, and calendar alerts as well. You may delete these alerts either individually or all at once.

Notes: 

• For Android users, please ensure that you've turned notification access on in your settings and enabled each notification in the Fitbit App. Please also ensure that message preview is toggled on in your phone's settings, as this should help populate the message content.
• iOS users should allow reception of text notifications in their Notification Center settings, in addition to the workflow for alerts in the Fitbit app for iOS.
• Calendar notifications use the native calendar app in iOS, and the native or select 3^rd party apps on Android.
• Windows Phones don't support alerts at this time.
• Fitbit trackers currently don't support emojis. Notifications containing emojis will show a blank square, instead of the emoji that was sent.
• Text messages won't show up if the message app is open on your phone.
• When using Message+, your Fitbit tracker will show a notification that looks something like this: (Contact Name – 1 New Message). This is because when messages are received in Message+, they're stored that way in the notifications center on Android.
• If you receive more than one text message in succession from the same person, your tracker may group the messages together as "2 New Messages" or "3 New Messages" instead of showing a preview of the message text.

[Tori8150]

it works on hangouts.  One step down!   Now I have to configure

[JRD4123]

Is there a way to increase the notification vibration lenght?

[Tori8150]

I did it!!!!!!!!!  Thank you so much!! 

[bjanow]

Great @Tori8150

What were the steps you took so others can benefit from them?

[SunsetRunner]

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@JRD4123 wrote:

Is there a way to increase the notification vibration lenght?

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There's no setting to do this @JRD4123

[Tori8150]

hangouts was already on my phone so I turned that on.  I went into hangouts preferences or settings and chose it as my default messenger app.  That moved all my messages to this app. 

[bjanow]

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@Tori8150 wrote:

hangouts was already on my phone so I turned that on.  I went into hangouts preferences or settings and chose it as my default messenger app.  That moved all my messages to this app. 

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Yes that is how I have it. But I wonder how we can get it to work on the Google messenger app. I might play around with that to see if I can get it to work.

[Tori8150]

I couldn't get that to work when I chose it on the fitbit app.  Using the hangouts isn't a big deal if you just merge them

[bjanow]

That's what I did too but I can't figure out how to get it back to my messenger app now. It always comes thru on hangouts. I must have done something somewhere.

[project]

From the App on your phone, go to the arrow by the charge symbol > Notifications > Turn off all Notifications > Go back one step and let the App Sync > then Turn all Notifications back on and let the App Sync again.  This worked for me.

[bjanow]

Lol, thanks but I have an android.

[Tori8150]

I did the same thing to messenger that I did with hangouts and it would not work with Android.

[bjanow]

I just switched my sms app to messenger and successfully received a message on the blaze after enabling the messenger app for notifications. Switched it back now to hangouts but it does work.

[EmersonFitbit]

@bjanow Great idea!

If you're using Blaze notifications on Android, please continue the conversation here, so that it may remain organized. We have moderators in that forum as well that are Android experts who are always happy to help. 

Thanks everyone!

[Helena50]

I did the same thing

[Mkuhi]

I got droid turbo 2. I'm getting notifications of incoming call when dialing out every time. On top of it every 4:00 exactly four minutes of the outgoing call I'm getting incoming call notification again.

[EmersonFitbit]

Hey there @Mkuhi. Our friend @bjanow has mentioned this happening, though I've only seen it happening with unsupported devices. I'll circle back with our resident Android specialists and see what they're saying. 

[martis]

I have a Samsung Galaxy Note 5 that appears not to be compatible with the Blaze for message notifications. Is this being worked on as I just got my phone and am not planning on getting a new one for quite awhile.

[LauraJohnson]

I have the same phone, same issue... no response yet as to when it will be compatible 👎

[Tori8150]

did you try the hangouts app for messages yet?  I have a galaxy 6 and I doubt your software is much different than mine.