Blaze Notifications Information Post

[EmersonFitbit]

Blaze can provide Call, Text, and Calendar notifications so that you can stay connected! 

This post will provide instructions on how to setup your alerts so that you can see who's texting you, the content of the messages, who's calling, and what your calendar has on deck for you. For a detailed overview of alerts for Blaze, please see this help page. 

Setup Steps: 

1. Make sure that your mobile device is compatible with our notifications feature by visiting http://www.fitbit.com/devices. 
2. On your mobile device, make sure Bluetooth is enabled, and make sure your device is nearby! Note that you'll only receive notifications on your tracker when your mobile device is within this radius. 
3. Open the Fitbit app on your mobile device and tap your tracker tile at the top of your mobile dashboard.
4. Tap your tracker tile a second time, tap Notifications, and then turn on call notifications.
5. To verify that set up was successful, look at the list of Bluetooth-connected devices on your mobile device. Your tracker name should appear.

Using Alerts:

You can easily see all of your alerts by swiping up from the home screen. Here, you'll see previous incoming calls, text messages for the day, and calendar alerts as well. You may delete these alerts either individually or all at once.

Notes: 

• For Android users, please ensure that you've turned notification access on in your settings and enabled each notification in the Fitbit App. Please also ensure that message preview is toggled on in your phone's settings, as this should help populate the message content.
• iOS users should allow reception of text notifications in their Notification Center settings, in addition to the workflow for alerts in the Fitbit app for iOS.
• Calendar notifications use the native calendar app in iOS, and the native or select 3^rd party apps on Android.
• Windows Phones don't support alerts at this time.
• Fitbit trackers currently don't support emojis. Notifications containing emojis will show a blank square, instead of the emoji that was sent.
• Text messages won't show up if the message app is open on your phone.
• When using Message+, your Fitbit tracker will show a notification that looks something like this: (Contact Name – 1 New Message). This is because when messages are received in Message+, they're stored that way in the notifications center on Android.
• If you receive more than one text message in succession from the same person, your tracker may group the messages together as "2 New Messages" or "3 New Messages" instead of showing a preview of the message text.

[kathysblaze]

android users...i have a note 4 samsung galaxy and now receive the content of the txt message !!!!! yay  !!!!

tap your txt message icon...tap the 3 dots in the top right corner ...tap settings...  scroll to notifications  ...look for preview message..make sure that is checked...this will sent the content of the txt message to your blaze.... if you do noit have it checked off you will only receive  a txt notification sayiny that you have a txt message but cannot see who it is from or what the text message says.   so relieved this solved my problem...thank you to the community people for guidance !!!!!

[Rich_Laue]

@kathysblaze glad to know you got it working, just one question I have, which message app are you using.

[Thi]

There are many user to complain about notification. We want to get more notification from other app ex: facebook, email.... Fitbit, you should do it the same way Bitticker did. Tks

[Shmrock]

so, I did all that and notifications were working. They have stopped. The bluetooth pn phone says connectedto blaze. On blaze ntification are on. but phone rings and no notifications

[dmw1023]

I have tried everything I can think of including what is posted here to get my new Blaze to alert me when I get a text message...nothing.  Any suggestions?

[dmw1023]

I should add that I'm using Android - Samsung Galaxy S6 Edge+ on the T-Mobile network.  Thanks!

[lynnlynn1016]

I am really confused about call/text/calendar notifications. Sometimes they work and sometimes they don't. I don't change anything on my phone or fitbit between the times that they do and do not work. Anyone else experiencing this problem? 

Also, a few times, my blaze would vibrate every minute with the same calendar notification even though I had dismissed it several times. 

[Lnud]

Im quite new with my Fitbit Blaze, but i think it works grate so far 🙂

But im using a Nokia 930, wich is running Windows Phone 10. So notifications is not supported yet, as I have understod its Microsofts lack of integration of Bluetooth GATT that is the problem?

I found this after some google searches and just wonderd is this what we have been missing @EmersonFitbit? They posted it 6 days ago, so its quite fresh.

https://msdn.microsoft.com/en-us/windows/uwp/devices-sensors/gatt-scenarios?f=255&MSPPError=-2147217...

Lnud

[dmw1023]

I have gone through all of these steps multiple times, but I still don't get any notifications...please help!  I'm about ready to return this thing.  If it isn't going to give me the calendar and text notifications, I might as well get something cheaper.

[Donnie187]

Try download fitticker lets me get all notifications i.e Facebook Instagram gmail Facebook messenger Twitter

[rockgeir]

I figured this out - this is a problem with the NEW Calendar app (the one you have to download on to your phone.)

Switch to the Google calendar app that shipped with your phone (unfortunately it has exactly the same name), then adjust the settings in this app to send notifications.  Also adjust the settings in the fitbit app to use the old calendar app for notifications.  And adjust the settings in the phone settings to use the old calendar app for notifications.  It's like four places that you need to adjust settings, but once you are using only this app for notifications the question marks will disappear.

[goreala]

My fitbit Blaze will only allow me to read 1 txt message every other text behind it will say "new message" and I can't tap on it or use any gesture for that matter to open it. I thought the ability to answer calls was broken, but I know it is not now.....it just plain flat out does not work with Android. Bascially I am left with a touch screen charge hr that can be used for a caller id, starting and stopping music and recive 1 txt message a day for 200 bucks. For the price of this watch not being able to do basic text message relays between the watch and the phone consistently is a deal breaker for me. Their are too many other options that can do those things well for around the same price. Back to my trusty charge HR.

[spiderwebwoman]

I have had my Fitbit Blaze for about a month and up until last night, everything was working perfectly. Last night I had trouble syncing – even got the message “could not find tracker”. I have tried everything I can think of, restarting my phone (Verizon Galaxy Note 4), clearing the cache in the Fitbit app, clearing the data in the Fitbit app, uninstalling and reinstalling the Fitbit app and rebooting the Fitbit. Everything seems to be syncing OK this morning, except I am not getting phone call and text message notifications. When I go to Devices > General > Call and Text Notifications to select your notification options, I get a screen hat says Turn on device notifications > Enable Notifications, which I’ve done, but I am still not getting them. Any advice?

[KatLaB]

Any idea if there might be an option coming to respond to text messages from the Blaze?

[Rich_Laue]

@goreala which messaging app are you using, your Fitbit is displaying what the phone is sending. It most likely is the messaging app or its settings.

[spiderwebwoman]

I am using the standard Android messaging app. As it turns out, about two hours after I made my post, I went back into the settings and this time I was able to select them and set them, and now it's working. 

[goreala]

I was using the defualt/native txt messaging app. All settings were probably enabled message previews in my messaging app, and all notification settings in the fitbit app. If they werent then why would the first message come through properly?

Technically if I deleted the message immediately after reading it  the next would be visible, delete again and the next would be visible rinse and repeat. However if the first message was not deleted in a timely fashion after reading all following messages would say new message and not display the text. I have had times where there would be 20 txts that were unread becuase they were unable to be read litterally.

Text messaging is a feature all of the competiors of the Blaze get right fresh out of the box, so its not the phone. Text relayed to my Pebble just work. Texts relayed to Android Wear just work. Anyhow I just ditched it. Im back on a charge HR as my go to fitbit. The Blaze is just to "dumb" of a "smart" watch for me. Not a dumb product....it may work for some folks. Just doesnt fit me in its current state. Lack of 3rd party apps also hurts the Blaze IMO.

I think its the look, but I may have expected too much from the Blaze......Stuff I just didn't expect from the Charge.

Fitbit should partner with Pebble or Samsung and make a true smart watch.

[Rich_Laue]

Fitbit has set notification up to intercept what the Android os sends to your phone's display.

If you notice while the phone is in a lock state, with only one message unread, you will be able to read the text. If there are more than one message you'll only see the names and the message count.

The simple answer is, this is the way the default messaging app interfaces worth the OS, Fitbit hahas no way to control what is sent to it.

For this reason I use Google Messenger

[SunsetRunner]

Are there any plans for the notifications to include Whattsapp and Facebook messenger notifications?

[QDawg94]

I bought a Blaze yesterday and have a Note 3. It is unacceptable to me that if one receives multiple text messages from the same person, you are not able to preview the messages. It only states the number of messages you have. Moderator - Are there any plans to fix this lack of a basic functionality. I really like the fitbit community but this feature omission has me considering returning the device. ACCORDING TO FITBIT----> "If you receive more than one text message in succession from the same person, your tracker may group the messages together as "2 New Messages" or "3 New Messages" instead of showing a preview of the message text."