01-10-2018
00:05
- last edited on
01-10-2018
07:03
by
FerdinandFitbit
01-10-2018
00:05
- last edited on
01-10-2018
07:03
by
FerdinandFitbit
Hi everybody! I don't usually uses blaze while I work. I put it on the table. After about four hours, the blaze turned to 60% batteries from 100%. Any power-down mode can I use in the blaze?
Moderator edit: Clarified subject
Answered! Go to the Best Answer.
09-23-2019
14:55
- last edited on
12-19-2024
08:59
by
MarreFitbit
09-23-2019
14:55
- last edited on
12-19-2024
08:59
by
MarreFitbit
Hi everyone. Thanks for taking the time to visit the Community, and I'm sorry for the delayed response.
I appreciate your feedback and thoughts about the Blaze, as well for the steps that some of you tried to get your devices working correctly. I see where are you coming from about your Blaze battery not lasting and I'm sorry about the frustration this situation has caused you. Our team works on our products based on the comments posted in the Community, and I'm sure yours will not go unnoticed as it helps us to improve our devices and their performance.
@QT_M, welcome on board. Although you've tried some steps, please check our charging instructions to make sure your device is being charged correctly. Also, review our help article with tips to extend your Fitbit's device life? Give it a try and if the issue persists, reply back to this post so I can request a case for you.
In case you notice your Fitbit is having issues charging, you can also check this: Why isn't my Fitbit device's battery charging?
I'll be around if you have another question.
06-26-2017
16:10
- last edited on
06-27-2017
11:12
by
MarreFitbit
06-26-2017
16:10
- last edited on
06-27-2017
11:12
by
MarreFitbit
How do I get a replacement battery for my Blaze ! Less than 8 hours of use per charge everything turned off just a glorified watch!
Moderator edit: format and subject edited for clarity
06-26-2017 20:01 - edited 06-27-2017 06:51
06-26-2017 20:01 - edited 06-27-2017 06:51
Welcome to the forums!
You can not get a battery replacement.
Try these steps
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If it doesn't help Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
06-26-2017 20:33
06-26-2017 20:33
I am on my replacement Blaze (for my original purchase March 2016--which had the dead battery)--here we are almost 12 months to the day---and i can't get more than 30 hours out of the battery.
YES, i have re-started and done all of those steps you posted, I also contacted customer support LAST MONTH when it first happened as i was concerned and wanted to make them aware--I left the ticket OPEN to respond yesterday--it was intermittent issues at first--does not show the correct time, even after a sync and the battery not lasting more than a day or so.
Customer service is "reviewing my warranty. Ahem--I sent them the original email from fitbit saying the replacement was shipping out on June 20 2016. I sure hope that they stand behind this product again, if not the Blaze is certainly not going to be purchased. $200. for a tracker that doesn't last a year? COME ON....this is why i reported to customer service at the first time i had a problem, i wanted them to know it was a month before the warranty expired.
good thing is that CS is now actually reading my emails and stopped giving those canned answers after i explained in detail the problem and what i did to correct it (as Wendy just listed)
07-04-2017 17:07
07-04-2017 17:07
07-07-2017
13:06
- last edited on
08-22-2018
11:16
by
AlessFitbit
07-07-2017
13:06
- last edited on
08-22-2018
11:16
by
AlessFitbit
The only way to get a replacement battery for a fittbit blaze is to buy a
New fittbit blaze !
Moderator edit: Format
11-25-2017 14:47
11-25-2017 14:47
So we are just supposed to 200 to 300 dollars every year and half to two years? That is ridiculous. There has to be a better way.
11-25-2017 14:48
11-25-2017 14:48
Done all of these and they are no help.
11-25-2017 21:37
11-25-2017 21:37
12-23-2017 19:54
12-23-2017 19:54
Yeah, just like Apple...
01-10-2018 07:02
01-10-2018 07:02
Hi there @Alex_the_blazeu. Great to see you in the Fitbit Community Forums! 🙂
I'm sorry you're having problems with the battery level on your Blaze decreasing like that 😕
Is this the first time that you notice something like this to happen or has this been happening for a while now?
If this is the first time, I can recommend putting it to charge and once it's fully charged, take it off the cradle and put it on. Sync it and use it as you would normally do. Make sure to sync it frequently after this so that the battery levels are recorded on the app logs and once the battery dies, let me know so that I can take a closer look and then we can move forward with other options to get you back on track.
I'll be looking forward for your reply!
Help others by giving votes and marking helpful solutions as Accepted
01-11-2018 02:44
01-11-2018 02:44
Thankyou Ferdinand. Your way really works! Thankyou!
01-20-2018 20:26
01-20-2018 20:26
I used to be an Apple advocate... Now, because of their never-ending greed, I am not any longer. Same now applies to Fitbit. It was a good idea, but the product is useless!
01-29-2018 05:49
01-29-2018 05:49
No other way, follow the link to do it and source out the battery on eBay or Aliexpress. Battery size is 167 to 200 mAH measures 3.2mm thick, 18mm wide and 30mm long or equivalent.
https://www.ifixit.com/Guide/Fitbit+Blaze+Battery+Replacement/86653
Note: To Fitbit, this is my last Fitbit product. You lose customers due to this design that trying to squeeze money from customers.
01-29-2018 06:48
01-29-2018 06:48
01-29-2018 07:56 - edited 02-24-2018 01:28
01-29-2018 07:56 - edited 02-24-2018 01:28
It's hard to get the right size but if you're willing to do some soldering, the closest battery size you can get and fit it into the blaze is 3.7v 160mAH 302030 Lithium Polymer Battery. Size 3mm X 20mm X 30mm. Google this or search it on Aliexpress or eBay. This is your best bet.
As for me I'm use to soldering so it's not really a problem. Good Luck guys.
02-24-2018 01:27 - edited 02-24-2018 01:29
02-24-2018 01:27 - edited 02-24-2018 01:29
:)...........
03-27-2018 13:52 - edited 03-27-2018 13:58
03-27-2018 13:52 - edited 03-27-2018 13:58
I found one on AliExpress! Looking forward to installing it!
04-07-2018
01:27
- last edited on
04-09-2018
04:27
by
AlejandraFitbit
04-07-2018
01:27
- last edited on
04-09-2018
04:27
by
AlejandraFitbit
My battery life last about a day, is this right?
Moderator edit: subject for clarity
04-09-2018
04:13
- last edited on
08-22-2018
10:45
by
AlessFitbit
04-09-2018
04:13
- last edited on
08-22-2018
10:45
by
AlessFitbit
This is the 2nd & last fitbit I will buy - the 1st one (charge hr) had a band that was impossible to replace and now the blaze ( my sons gave me) the battery - I agree it is rediculous
Moderator edit: Format